Assistant Store Manager, Mizner Park - Full Time

Macy's•Boca Raton, FL

25d•Onsite

About The Position

Bluemercury is seeking an Assistant Store Manager to support the team and enhance customers’ beauty experiences through exceptional service, product knowledge, and expert beauty advice. The role drives sales and optimizes customer service through client interactions and relationship-building. The Assistant Store Manager models Bluemercury’s client-first service approach, assists clients with their beauty needs, and empowers the team to exceed client expectations. The position also supports store operations, inventory control, profitability, and team development.

Requirements

1–2 years of retail supervisory experience is required.
Strong interpersonal and communication skills, including the ability to connect with colleagues and clients, share knowledge, and strengthen relationships.
Passion for beauty and staying current with industry trends and products.
Flexible availability, including days, evenings, weekends, and holidays.
Critical thinking, strategic partnerships, and results-driven action.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to stand and walk for prolonged periods; tolerate prolonged exposure to fragrance and home fragrance products; frequently use computers, handheld electronic equipment, and cash registers; reach, crouch, kneel, and stoop; and lift and move items weighing up to 25 pounds.

Nice To Haves

Beauty industry experience is preferred.
Advanced authority and expertise in a specific brand is preferred.

Responsibilities

Facilitate consistent communication among team members and business partners.
Model the client-first service approach and build personalized relationships with colleagues, clients, and visitors.
Drive results and achieve personal and team KPIs by building client trust, collaborating with the team, developing revenue opportunities, and supporting events and promotions.
Execute operational tasks, support inventory control and cost minimization, and delegate and manage operational processes to improve efficiency and profitability.
Use problem-solving skills and train peers to drive results through collaboration.
Build and maintain strong, personalized relationships with customers and provide a welcoming, inclusive atmosphere.
Share product expertise across skincare, makeup, haircare, and fragrance, while staying current on products and industry trends.
Provide tailored product recommendations, product demonstrations, and application tips based on clients’ needs, preferences, and skin types.
Drive sales by communicating product benefits and promotions, and encourage repeat business by informing customers about loyalty programs and events.
Assist with stock management, product availability, and maintaining an organized, visually appealing store.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback and share insights with the management team.
Foster acceptance and respect to strengthen relationships and authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay, including commission and bonus opportunities.
Merchandise discounts and gratis.
Paid time off for full-time hourly employees.
Medical, dental, and vision coverage.
401(k).
Advancement opportunities and mentorship.
Employee Assistance Program with mental health and financial literacy resources.
Colleague Resource Groups and give-back/volunteer opportunities.
Inclusive, challenging, and fun work environment.
Empowerment to perform impactful work with tangible results.