Calzedonia Assistant Store Manager at its Garden State Plaza, NJ - CCF6 location

ONIVERSE•Paramus, NJ

5d•$24 - $26•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in ensuring the efficient and successful operation of the store. The role helps create a positive, productive work environment and maintain a high level of customer service. The Assistant Store Manager is expected to demonstrate strong interpersonal, communication, and leadership skills; motivate and guide the team; promote teamwork and open communication; and embody Oniverse’s values of being open minded, authentic, passionate, dynamic, a team player, and pragmatic. The position combines sales and performance support, staff training and development, daily operations, inventory management, visual merchandising, and store cleanliness. The Assistant Store Manager serves as a liaison among Sales Leads, Sales Ambassadors, and store management to support strong customer experiences, efficient operations, sales strategies, and commercial goals. Depending on experience and performance, the role may also support new store openings across the United States and participate in company-wide contests. The position offers hands-on learning in guest experience, basic store operations, business acumen, visual merchandising, stock management, and other store functions, with opportunities for professional growth within the company.

Requirements

Must be eligible to work in the United States for any employer.
Must be able to work a flexible schedule, including nights, holidays, and weekends.
Must have at least 1–2 years of experience in the retail industry and customer service.
Must be able to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, push, pull, and carry items for short distances; and climb a ladder or use a step stool.
Must enjoy working with a team to accomplish store goals and building connections with guests.

Responsibilities

Assist with marketing initiatives and promotional events to drive customer traffic and brand awareness.
Update the Store Manager on store performance, sales figures, and customer feedback, and share insights with corporate teams to contribute to store improvements.
Follow company and department policies and procedures consistently and effectively.
Lead by example and coach the team to deliver outstanding customer service.
Work with the Store Manager to set sales targets and participate in achieving them.
Monitor sales performance and key performance indicators, and take measures to increase sales and revenue.
Use retail training materials in accordance with company and brand strategies.
Ensure team members participate in start- and end-of-shift chat-ins.
Delegate tasks based on team members’ knowledge and skills.
Help train and develop the store team in product knowledge, sales techniques, and customer service.
Conduct coaching sessions and give team members feedback to support performance and professional growth.
Help oversee opening and closing procedures, cash handling, and store facilities.
Help ensure compliance with company policies, procedures, and safety regulations.
Support visual merchandising standards and participate in store layout changes and seasonal updates.
Help manage inventory, including replenishment, stockroom organization, and regular stock checks; work to maintain appropriate stock levels and minimize discrepancies.
Take initiative in keeping the sales floor, fitting rooms, cash desk, and backroom areas clean and organized.
Complete daily cleaning tasks, including dusting and cleaning shelves, furniture, fixtures, and decor; cleaning doors, windows, and mirrors; emptying and disposing of trash; sweeping and mopping floors; and wiping and sanitizing sinks, countertops, shared areas, and equipment.
Act as a liaison between Sales Leads, Sales Ambassadors, and store management to support high-quality customer service, efficient store operations, sales strategies, and commercial goals.
Provide training to Sales Leads and Sales Ambassadors, which may include cross-department functions.
Potentially support new store openings across the United States and participate in nationwide contests at other Oniverse locations.