Asst Store Mgr

TJX•Lynchburg, VA
•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role helps the team deliver positive customer experiences in a fast-paced retail setting and supports sales, expense, customer service, and operational goals. Responsibilities span merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, receiving, loss prevention, and store efficiency.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support sales results, manage expenses, and oversee key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, develop, and cultivate Associates.
  • Mentor and serve as a role model, fostering a supportive environment and positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount for the employee and eligible family members
  • Employee assistance program (EAP)
  • Smoking cessation program
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick time
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Training and development programs
  • Global physical, financial, and emotional well-being programs
  • Career growth opportunities
  • Competitive salary and benefits package
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