Asst Store Mgr Ne

Williams-Sonoma•Austin, TX

About The Position

The Assistant Store Manager partners with the General Manager to help the store achieve sales, contest, payroll, customer service, staffing, and operational goals. The role includes planning schedules and daily work, holding associates accountable, recruiting and developing talent, coaching performance, maintaining store standards and safety, and overseeing procedures such as inventory, cash control, and opening and closing. The Assistant Store Manager also helps ensure associates follow company policies and are treated fairly and with dignity and respect.

Requirements

  • 2–3 years of management experience.
  • Proven ability to manage staff to meet and exceed sales goals while meeting payroll goals.
  • Proven ability to identify top talent and train, develop, and retain people.
  • Ability to think through complex issues, allocate time, and execute multiple tasks amid changing priorities.
  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and example.
  • Proven ability to achieve results independently and through others by fostering teamwork and cooperation.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.

Nice To Haves

  • Specialty retail management experience.

Responsibilities

  • Partner with the General Manager to ensure the store meets or exceeds sales and contest goals.
  • Meet payroll goals based on current trends; prioritize, plan, and adjust schedules and daily agendas to meet business goals.
  • Hold the team accountable for achieving goals.
  • Partner with the General Manager to recruit, interview, and select qualified candidates to build a talent pipeline.
  • Train and motivate associates through ongoing sales, customer service, and product-knowledge programs.
  • Develop associates for increased levels of responsibility.
  • Assess performance, provide ongoing feedback, and complete and deliver performance appraisals and development plans.
  • Ensure the team provides an exceptional customer experience and meets World Class Service standards.
  • Maintain an effective presence on the sales floor and ensure staff coverage throughout the store.
  • Maintain a safe work environment and ensure ongoing safety training and awareness.
  • Ensure store standards are met and maintained, including visual presentation, cleanliness, signage, and safety.
  • Partner with the General Manager to manage store operating procedures, including inventory levels and cash control, to minimize losses.
  • Ensure the store follows company guidelines for opening and closing.
  • Partner with the General Manager to monitor company assets through accurate inventory procedures.
  • Ensure associates comply with company policies and procedures.
  • Create and maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
  • Monitor assets through accurate inventory management procedures.

Benefits

  • Discount on Williams-Sonoma, Inc. brands through multiple shopping channels.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and other time-off programs.
  • Health, dental, and vision insurance.
  • Health and dependent care tax-free spending accounts.
  • Medical, family, and bereavement leave.
  • Same-sex domestic partner benefits.
  • Short- and long-term disability programs.
  • Life and travel insurance.
  • Employee assistance program.
  • Wellness program supporting physical, financial, and emotional health.
  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
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