Asst Store Mgr Ne

Williams-Sonoma•Austin, TX

About The Position

The Assistant Store Manager partners with the General Manager to meet or exceed store sales and contest goals while meeting payroll goals. The role involves planning and adjusting schedules and daily agendas, holding the team accountable, and supporting recruitment and selection to build a talent pipeline. The Assistant Store Manager trains, motivates, and develops associates, assesses performance, provides ongoing feedback, and delivers performance appraisals and development plans. The position helps ensure an exceptional customer experience and World Class Service standards through effective floor management and staff coverage. It is also responsible for maintaining a safe work environment, store standards, opening and closing procedures, and compliance with company policies. In partnership with the General Manager, the Assistant Store Manager helps manage operating procedures, inventory, cash control, and company assets to minimize losses, while fostering a fair and respectful workplace consistent with the People First Philosophy.

Requirements

2–3 years of management experience; specialty retail experience preferred.
Proven ability to manage staff to meet and exceed sales goals while meeting payroll goals.
Proven ability to identify top talent and train, develop, and retain people.
Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
Effective communication, organization, and leadership skills.
Proven ability to motivate and influence others through personal actions and example.
Proven ability to achieve results independently and through others by fostering teamwork and cooperation.
Ability to remain mobile on the sales floor for extended periods.
Ability to operate a POS system.
Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.

Nice To Haves

Specialty retail management experience.

Responsibilities

Partner with the General Manager to ensure the store meets or exceeds sales and contest goals and meets payroll goals.
Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold the team accountable for achieving goals.
Partner with the General Manager to recruit, interview, and select qualified candidates and build a talent pipeline.
Train and motivate associates through ongoing programs in sales, customer service, and product knowledge.
Develop associates to assume increased levels of responsibility.
Assess performance, provide ongoing feedback, and complete and deliver performance appraisals and development plans.
Ensure the team provides an exceptional customer experience and achieves World Class Service standards.
Maintain an effective presence on the sales floor and ensure staff coverage throughout the store.
Maintain a safe work environment and ensure ongoing safety training and awareness.
Ensure store standards are met and maintained, including visuals, cleanliness, signage, and safety.
Partner with the General Manager to manage operating procedures, including inventory levels and cash control, to minimize store losses.
Ensure the store meets company guidelines for opening and closing.
Partner with the General Manager to monitor company assets through accurate inventory procedures.
Ensure associates comply with company policies and procedures.
Create and maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
Monitor assets through accurate inventory management procedures.

Benefits

Employee discount on Williams-Sonoma, Inc. brands through multiple shopping channels.
401(k) plan and other investment opportunities.
Paid vacations, holidays, and other time-off programs.
Health, dental, and vision insurance.
Health and dependent care tax-free spending accounts.
Medical, family, and bereavement leave.
Same-sex domestic partner benefits.
Short- and long-term disability programs.
Life and travel insurance.
Employee assistance program.
Wellness program supporting physical, financial, and emotional health.
In-person and online learning opportunities through WSI University.
Cross-brand and cross-function career opportunities.