Assistant Store Manager - Famous Footwear

Caleres • Hilliard, OH

25d • $14 - $19 • Onsite

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you provide an excellent shoe-store experience for the whole family through customer engagement. You act as the store leader when the Store Manager is absent and help motivate the team to achieve sales targets and growth goals. Through personal example, training, and development, you support a store culture that encourages customer loyalty and strong connections to the store, its brands, and the company. You stay current on trends, take pride in product and store presentation, and help educate the team. The role also supports hiring, retail operations, staffing, results, and an inclusive and positive team environment.

When the Store Manager is away, you assume their leadership responsibilities, uphold company policies and programs, and help develop internal talent in partnership with the Store Manager. The role is full-time and requires a flexible schedule, including holidays, nights, weekends, and extended hours, as well as the ability to meet the stated physical demands.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, decision-making, financial, and quantitative analysis skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule that includes holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• A passion for shoes, products, and trends.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through integrity, coaching, and strong selling behaviors.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
• Manage day-to-day retail operations, including pricing, shipping processing, and inventory, in accordance with store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to overall store performance, using insights and observations with the Store Manager to improve results.
• Foster a diverse, inclusive, positive, and supportive team environment that promotes associate engagement and retention.
• Lead the store in the Store Manager’s absence and support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and help cultivate internal talent in partnership with the Store Manager.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team setting.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 access to employee assistance resources, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED