JD Store Management - Westfarms Mall, West Hartford , CT

JD Sports Fashion • West Hartford, CT

1d • $19 - $23 • Onsite

About The Position

JD Finish Line is hiring management team members for its Westfarms Mall store in West Hartford, Connecticut. Management team members oversee daily store operations, lead and develop staff, and deliver strong customer experiences. The roles offer the opportunity to contribute to store performance and company growth in a fast-paced retail environment.

Assistant Store Managers are expected to have open availability, including mornings, days, and nights needed to open and close the store. The role requires at least five workdays per week, with a standard average of 44 hours per week; hours may increase during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum standard of 30 hours per week. All management roles require weekend and holiday availability.

The work takes place in a moderately noisy retail setting and involves prolonged standing, handling and stocking merchandise, and assisting customers with footwear. The roles require reliable transportation, clear spoken and written English, and business-related math skills. Employees may be asked to perform duties beyond the normal scope of the role and may need to move to another company location based on operational needs and career growth.

Assistant Manager pay is $19.38–$22.50 per hour, with bonus opportunities if store KPIs are met. Supervisor pay is $18.94 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. The posting lists a high school diploma or GED and strongly prefers two or more years of retail leadership experience, or an equivalent combination of education and experience. Applicants must be at least 18 years old.

Requirements

• For the Assistant Store Manager role: open availability for mornings, days, and nights needed to open and close the store; a minimum standard workweek of five days and an average of 44 hours, with increased hours possible during peak sales periods.
• For the Supervisor role: availability during opening and closing hours, including mornings, days, and nights; availability at least five days per week; and a minimum standard 30-hour workweek.
• Weekend and holiday availability for all management roles.
• Reliable transportation.
• Ability to speak English clearly to communicate with customers and supervise staff; ability to read and write English and perform business-related mathematics.
• At least 18 years of age.
• High school diploma or GED equivalent, or an equivalent combination of education and experience.
• Proven experience as a retail store manager or in a similar role, including a track record of meeting sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Customer-service orientation and interest in creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency with retail management software and basic computer applications.
• Punctuality and regular attendance consistent with company policies.
• Ability to move to different company locations if operational needs and career growth require it.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop the store team; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and bonus opportunities for Assistant Managers when store KPIs are met.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.
• Employee discounts.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED