JD Store Management - West Town Mall, Knoxville, TN

JD Sports Fashion•Knoxville, TN

1d•Onsite

About The Position

JD Finish Line is hiring store management team members to manage daily retail operations, lead and develop staff, and deliver exceptional customer experiences. The roles contribute to store sales, profitability, operational performance, and company growth in a fast-paced retail environment. The position may include additional duties and projects as required, and employees may be asked to perform duties outside their normal scope. The company may modify the job description with or without notice. Assistant Store Managers must have open availability, including mornings, days, and nights needed to open and close the store. The role has a minimum standard work week of five days and an average standard work week of 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and have availability at least five days per week, with a minimum standard work week of 30 hours. All management team members must be available on weekends and holidays. The job is in a moderately noisy retail setting and involves prolonged standing, reaching, stooping, kneeling, and occasionally climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, with heavier items possible in certain circumstances. Employees must be at least 18 years old. Reasonable accommodations may be made for qualified individuals with disabilities and as otherwise required by law, including for pregnancy and religious practices.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to providing outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required by the role.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours; at least five days per week; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours; at least five days of availability; minimum standard work week of 30 hours.
Reliable transportation.
Ability to speak, read, and write English clearly enough to converse with customers, supervise staff, perform business-related mathematics, and understand corporate sales reports.
May need to move to different locations within the company's network based on operational needs and career growth.
High school diploma or GED equivalent, or equivalent combination of education and experience.
Must be at least 18 years old.
Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions to enhance store operations.
Perform additional duties and projects as required.