JD Store Management - Wolfchase Galleria, Memphis, TN

JD Sports Fashion•Memphis, TN

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its store at Wolfchase Galleria in Memphis, Tennessee. Management team members oversee daily store operations, lead and develop employees, and deliver exceptional customer experiences. The role involves contributing to store sales and profitability, maintaining operational standards, and supporting the company’s growth. The posting covers Assistant Store Manager and Supervisor roles, with different weekly availability and work-hour minimums for each. Assistant Store Managers must be available to work at least five days per week, including mornings, days, and nights as needed to open and close the store. Their average standard work week is 44 hours and may increase during peak sales periods. Supervisors must be available at least five days per week and work a minimum standard of 30 hours per week. All management employees must be available on weekends and holidays. The position requires reliable transportation, regular and punctual attendance, clear spoken and written English, and the ability to perform business-related mathematics. Employees may be asked to work at different locations within the company’s network based on operational needs and career growth. Applicants must be at least 18 years old and have a high school diploma or GED. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. The work takes place in a moderately noisy retail setting and involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Regular lifting of items weighing 5–25 pounds is required, and heavier lifting may sometimes be necessary. Good vision, including color differentiation, is also required. Reasonable accommodations may be made as described in the posting.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Availability for the hours needed to open and close the store, including mornings, days, and nights.
Assistant Store Manager: availability for a minimum of five days per week; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for a minimum of five days per week and a minimum standard work week of 30 hours.
Availability to work weekends and holidays.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and effectively supervise staff.
Ability to read and write English and perform business-related mathematics, including understanding corporate sales reports.
At least 18 years of age.
High school diploma or GED equivalent.
Ability to meet the stated physical demands, including prolonged standing, bending and reaching movements, lifting merchandise, and good vision including color differentiation.

Nice To Haves

Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.