JD Store Management - Coolsprings Galleria, Franklin, TN

JD Sports Fashion•Franklin, TN

1d•Onsite

About The Position

JD Finish Line is hiring store management team members for its Coolsprings Galleria location in Franklin, Tennessee. Management team members oversee daily store operations, lead and develop staff, deliver strong customer experiences, and help drive store sales and company growth. The role includes managing merchandise and inventory, visual merchandising, budgets and expenses, and compliance with company policies and health and safety regulations. Managers also implement local marketing initiatives, engage with the community, monitor industry and competitor trends, and identify ways to improve store operations. Additional duties and projects may be assigned. The position requires availability for opening and closing hours and work on weekends and holidays. Assistant Store Managers have a standard work week of at least five days, averaging 44 hours and increasing during peak sales periods. Supervisors must be available at least five days and work a minimum standard of 30 hours per week. The work is in a moderately noisy retail setting and involves extended periods of standing and other physical tasks.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours; minimum of five days of availability; minimum standard work week of 30 hours.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
May need to move to different locations within the company network based on operational needs and career growth.
High school diploma or GED equivalent.
At least 18 years of age.
Ability to meet the described physical demands, with reasonable accommodations as applicable.

Nice To Haves

Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; set goals and provide ongoing feedback.
Create a positive work environment and lead the team to strong performance.
Address customer needs and resolve issues while maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen the brand and attract customers.
Monitor industry trends and competitor activity; identify opportunities and implement improvements to store operations.
Perform additional duties and projects as required.