JD Store Management - Walden Galleria, Buffalo, NY
About The Position
JD Finish Line is hiring management team members for its Walden Galleria store in Buffalo, New York. Management members oversee daily store operations, lead and develop employees, and deliver exceptional customer experiences. The roles contribute to store sales and profitability through merchandise management, promotional strategies, sales targets, inventory control, visual merchandising, budgeting, expense control, and analysis of sales data. Managers also support local marketing and community relationships, monitor industry and competitor trends, and identify operational improvements. Additional duties and projects may be assigned. The Assistant Store Manager role generally averages 44 hours per week, with longer hours possible during peak sales periods. The Supervisor role requires a minimum 30-hour work week. Management roles require weekend and holiday availability.
Requirements
- Proven experience as a retail store manager or in a similar role, including a record of achieving sales targets and managing a team.
- Strong leadership, communication, interpersonal, and organizational skills.
- Commitment to outstanding customer service and memorable shopping experiences.
- Ability to analyze sales data, manage budgets, and make data-driven decisions.
- Proficiency in retail management software and basic computer applications.
- Availability to work the hours needed to open and close the store, including mornings, days, and nights.
- Assistant Store Manager: open availability; a minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
- Supervisor: availability during store opening and closing hours and a minimum of five days of availability; minimum standard work week of 30 hours.
- Availability on weekends and holidays.
- Punctuality and regular attendance consistent with company policies.
- Reliable transportation.
- Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
- May need to move to different locations within the company’s network based on operational needs and career growth.
- High school diploma or GED equivalent.
- Must be at least 18 years old.
Nice To Haves
- Two or more years of retail leadership experience, or an equivalent combination of education and experience.
Responsibilities
- Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
- Create a strong customer experience by responding to customer needs, resolving issues, and maintaining high customer-service standards.
- Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
- Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Manage store budgets and expenses, analyze sales data, and identify ways to improve performance and revenue.
- Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
- Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
- Perform additional duties and projects as required.
Benefits
- Company 401(k) plan for all roles.
- Medical, dental, and vision benefits for full-time roles.
- Sick leave, parental leave, and company-paid time off for full-time roles.
- Employee discounts.
- Bonus opportunities for Assistant Store Managers when store KPIs are met.
- Professional development and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
