JD - Management -SoNo Collection, Norwalk, CT

JD Sports Fashion•Norwalk, CT
•$19 - $23•Onsite

About The Position

JD Finish Line is hiring management team members for its SoNo Collection store in Norwalk, Connecticut. Management members oversee daily store operations, lead and develop staff, and deliver strong customer experiences while contributing to store performance and company growth. The role includes recruiting, training, and coaching employees; driving sales and profitability; managing merchandise, inventory, budgets, and expenses; maintaining store standards and safety; and supporting local marketing and community relationships. Managers should identify opportunities to improve operations and respond to industry and competitor developments. Additional duties and projects may be assigned. The opening includes Assistant Store Manager and Supervisor roles. Assistant Store Managers must be available to open and close the store, work at least five days per week, and average 44 hours per week, with additional hours during peak sales periods. Supervisors must be available to open and close, provide at least five days of availability, and work a minimum of 30 hours per week. All management roles require weekend and holiday availability, reliable transportation, punctuality and regular attendance, and the ability to communicate, read, and write in English and perform business-related mathematics. Relocation to other company locations may be required based on operational needs and career growth. The position is in a moderately noisy retail environment and involves prolonged standing, bending, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds, with heavier lifting possible in some circumstances. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. Two or more years of retail leadership experience is strongly preferred.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Commitment to outstanding customer service and memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • High school diploma or GED equivalent, or an equivalent combination of education and experience.
  • Must be at least 18 years old.
  • Assistant Store Manager: open availability to open and close the store, a minimum standard work week of five days, and an average standard work week of 44 hours; hours may increase during peak sales periods.
  • Supervisor: availability to open and close the store, at least five days of availability, and a minimum standard work week of 30 hours.
  • All management roles: availability on weekends and holidays; punctuality and regular attendance; reliable transportation; and clear spoken and written English sufficient for customer conversations, staff supervision, reading, writing, and business-related mathematics.
  • May need to move to other locations within the company network based on operational needs and career growth.
  • Ability to meet the physical demands of the position, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier weights may be required in certain circumstances.
  • Good vision, including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.

Responsibilities

  • Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
  • Deliver an exceptional customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets and expenses and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitors, identify opportunities for improvement, and implement solutions to enhance store operations.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Career development and advancement opportunities
  • Assistant Store Manager bonus opportunities when store KPIs are met
  • Company 401(k) plan eligibility for all roles
  • Medical, dental, and vision coverage for full-time roles
  • Sick leave for full-time roles
  • Parental leave for full-time roles
  • Company-paid time off for full-time roles
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