JD Store Management - Millcreek Mall, Erie, PA

JD Sports Fashion•Erie, PA
•Onsite

About The Position

JD Finish Line is hiring store management team members for its Millcreek Mall location in Erie, Pennsylvania. Management team members oversee daily store operations, lead and develop staff, and deliver strong customer experiences. The role supports sales, profitability, merchandising, inventory control, budgets, local marketing, community engagement, and compliance with company procedures and health and safety regulations. Managers are expected to monitor industry trends, identify improvement opportunities, and take on additional duties and projects as required. The posting describes two positions: Assistant Store Manager and Supervisor. Assistant Store Managers must be available to open and close the store, work at least five days per week, and average 44 hours weekly, with additional hours during peak sales periods. Supervisors must be available to open and close the store and have at least five days of availability, with a minimum 30-hour work week. All management team members must be available on weekends and holidays, maintain reliable attendance, and have reliable transportation. The role may require movement to other company locations based on operational needs and career growth. This position involves prolonged standing, handling and stocking merchandise, and working in a moderately noisy retail environment. Applicants must be at least 18 years old. The company states that reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions, and/or as otherwise required by law.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability to work the hours needed to open and close the store, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability during the hours needed to open and close the store, including mornings, days, and nights; minimum five days of availability; minimum standard work week of 30 hours.
  • All management: availability on weekends and holidays; punctuality and regular attendance consistent with company policies; reliable transportation.
  • Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics for normal duties and understanding corporate sales reports.
  • May need to move to other locations within the company network based on operational needs and career growth.
  • Ability to meet the physical demands of the job, including prolonged standing; stooping, kneeling, reaching, and pulling; climbing ladders or using stairs; and regularly lifting 5–25 pounds, with heavier lifting possible in some circumstances.
  • Good vision, including color differentiation.
  • At least 18 years old.
  • High school diploma or GED equivalent, or an equivalent combination of education and experience.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.

Responsibilities

  • Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
  • Create a strong customer shopping experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and sales-target achievement.
  • Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activities; identify improvements and implement solutions to enhance store operations.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and opportunities for career advancement
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