JD Store Management - Viewmont Mall, Scranton, PA

JD Sports Fashion•Scranton, PA

1d•Onsite

About The Position

At JD Finish Line, store management roles lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. The Assistant Store Manager and Supervisor help shape the store’s success and contribute to company growth in a fast-paced retail environment. The Assistant Store Manager must have open availability during the hours needed to open and close the store, including mornings, days, and nights. The standard work week is at least five days and averages 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum 30-hour work week. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees must communicate, read, and write clearly in English and perform business-related mathematics. Relocation to different company locations may be required based on operational needs and career growth. The work takes place in a moderately noisy retail setting. Physical demands include prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, regularly lifting items weighing 5–25 pounds (and sometimes more), and having good vision, including color differentiation. Applicants must be at least 18 years old. Reasonable accommodations may be made as required by law.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
A commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Availability to work flexible hours, including mornings, days, nights, weekends, and holidays, as applicable to the role.
Assistant Store Manager: availability for at least five days per week and an average 44-hour standard work week, with increased hours during peak sales periods.
Supervisor: availability for at least five days per week and a minimum 30-hour work week.
Reliable transportation, punctuality, and regular attendance.
Ability to speak, read, and write English clearly and perform business-related mathematics.
Must be at least 18 years old.
High school diploma or GED equivalent.

Nice To Haves

Two or more years of retail leadership experience, strongly preferred.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver exceptional customer experiences by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance, and ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.