JD Store Management - Tacoma Mall, Tacoma, WA

JD Sports Fashion • Tacoma, WA

1d • $19 - $24 • Onsite

About The Position

JD Finish Line is hiring management team members for its Tacoma Mall store in Tacoma, Washington. As a member of store management, you will manage daily operations, develop and lead a high-performing team, deliver exceptional customer experiences, and contribute to store and company growth. The role includes responsibilities across leadership, customer service, sales, merchandising, inventory, store operations, budgets, marketing, and community engagement.

Assistant Store Managers must have open availability during the hours needed to open and close the store, including mornings, days, and nights. The position has a minimum standard work week of five days and an average standard work week of 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard of 30 hours per week. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Employees may be asked to move to other company locations based on operational needs and career growth.

The position involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, with higher weights possible in certain circumstances. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old. High school diploma or GED is required; two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum standard work week of 30 hours.
• Availability to work weekends and holidays.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly to converse with customers and effectively supervise staff.
• Ability to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
• May need to relocate to different company locations based on operational needs and career growth.
• Ability to stand for approximately five to 14 hours per day and for extended periods during peak sales periods.
• Ability to stoop, kneel, reach, and pull to place merchandise on customers’ feet and obtain or stock merchandise.
• Ability to climb a ladder or ascend and descend stairs as needed to stock or acquire merchandise.
• Ability to regularly lift 5–25 pounds; higher weights may be required in certain circumstances.
• Good vision, including color differentiation.
• At least 18 years old.
• High school diploma or GED equivalent.

Nice To Haves

• Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
• Perform additional duties and projects as required.

Benefits

• Assistant Store Manager pay range of $20.38–$23.50 per hour, with bonus opportunities if store KPIs are met.
• Supervisor pay of $19.13 per hour.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.
• Employee discounts.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED