Finish Line Macy's Store Management - South Coast Plaza, Costa Mesa, CA

JD Finish Line • Costa Mesa, CA

1d • $17 - $21 • Onsite

About The Position

JD Finish Line is hiring management team members for its Macy's store at South Coast Plaza in Costa Mesa, California. Management team members oversee daily store operations, inspire and develop employees, and deliver exceptional customer experiences. They contribute to store sales, profitability, and company growth in a fast-paced retail environment.

The Assistant Store Manager must have open availability to work mornings, days, and nights as needed to open and close the store. The role requires a minimum five-day workweek, averaging 44 hours, with longer hours possible during peak sales periods. The Supervisor must be available during opening and closing hours, with at least five days of availability and a minimum 30-hour workweek. All management roles require weekend and holiday availability.

The position involves prolonged standing, handling and stocking merchandise, and working in a moderately noisy retail setting. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for mornings, days, and nights; minimum five-day standard workweek, averaging 44 hours, with increased hours during peak sales periods.
• Supervisor: availability during hours needed to open and close the store, with at least five days of availability and a minimum 30-hour workweek.
• All management roles: weekend and holiday availability; punctuality and regular attendance; reliable transportation.
• Ability to speak, read, and write English clearly and perform business-related mathematics.
• May need to relocate to different company locations based on operational needs and career growth.
• High school diploma or GED equivalent.
• Must be at least 18 years old.
• Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, regularly lifting 5–25 pounds (and potentially more in some circumstances), and good vision including color differentiation.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions to enhance store operations.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation package.
• Health benefits.
• Retirement plans, including eligibility for the company 401(k) plan.
• Employee discounts.
• Professional development and opportunities for career advancement.
• Bonus opportunities for Assistant Managers in addition to base pay if store KPIs are met.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED