Finish Line Macy's Store Management - Walden Galleria, Buffalo, NY

JD Finish Line•Buffalo, NY

1d•$17 - $18•Onsite

About The Position

JD Finish Line is hiring management team members for its Macy’s store at Walden Galleria in Buffalo, New York. Management team members oversee daily store operations, develop and motivate employees, contribute to sales and profitability, and deliver excellent customer experiences. The roles work in a fast-paced retail environment and require availability during store opening and closing hours, including mornings, days, nights, weekends, and holidays. A reliable means of transportation is required. Employees must be at least 18 years old and may be asked to work at different company locations based on operational needs and career growth. Assistant Store Managers must have open availability and a minimum standard workweek of five days. The average standard workweek is 44 hours and may increase during peak sales periods. Supervisors must be available for at least five days per week and work a minimum standard of 30 hours weekly. All management employees are expected to maintain punctuality and regular attendance. The position involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, and occasionally may lift heavier items. The work takes place in a moderately noisy retail setting. Compensation is $17.33–$17.50 per hour for Assistant Store Managers, with bonus opportunities when store KPIs are met, and $16.50–$17.00 per hour for Supervisors. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. The company also describes career advancement opportunities, professional development, employee discounts, and a commitment to diversity and inclusion.

Requirements

Proven experience as a retail store manager or in a similar role, including a track record of meeting sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays.
Proficiency with retail management software and basic computer applications.
Assistant Store Manager: open availability during hours needed to open and close the store, including mornings, days, and nights; minimum standard workweek of five days.
Assistant Store Manager: average standard workweek of 44 hours, with increased hours during peak sales periods.
Supervisor: availability during hours needed to open and close the store, including mornings, days, and nights; availability for at least five days and a minimum standard 30-hour workweek.
All management roles: availability on weekends and holidays; punctuality and regular attendance; reliable transportation.
Ability to speak, read, and write English clearly, and to perform business-related mathematics.
May need to work at different company locations based on operational needs and career growth.
Must be at least 18 years old.
Must be able to meet the described physical demands, with reasonable accommodations where applicable.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience, strongly preferred; equivalent combinations of education and experience are also accepted.

Responsibilities

Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
Create a strong customer experience by addressing customer needs, resolving issues, and maintaining high service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity; identify and implement improvements to store operations.
Perform additional duties and projects as required.