About The Position

JD Finish Line is hiring store management team members to manage daily retail operations, lead and develop employees, and deliver exceptional customer experiences. The role contributes to store performance and company growth in a fast-paced retail environment. The posting covers Assistant Store Manager and Supervisor positions, with different availability and weekly-hour requirements for each. Managers may also be asked to take on additional duties and projects, and may need to move to another company location based on operational needs and career growth.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Commitment to delivering outstanding customer service and memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays, as required by the position.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability to open and close the store; at least five workdays per week; standard average workweek of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability to open and close the store; at least five days of availability; minimum standard workweek of 30 hours.
  • Punctuality and regular attendance consistent with company policies.
  • Reliable transportation.
  • Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
  • High school diploma or GED equivalent; the posting also accepts an equivalent combination of education and experience.
  • At least 18 years of age.
  • Ability to meet the stated physical demands, including prolonged standing, bending, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may be required in certain circumstances.
  • Good vision, including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.
  • Career advancement opportunities are offered, though no specific qualification is listed.

Responsibilities

  • Recruit, train, and develop a motivated team; establish goals and provide ongoing feedback.
  • Create a strong customer experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
  • Drive sales and profitability through merchandise management, promotions, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and career advancement opportunities
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