Finish Line Macy's Store Management - Christiana Mall, Newark, DE

JD Finish Line•Newark, DE

1d•$16 - $19•Onsite

About The Position

JD Finish Line is hiring management team members for its Finish Line Macy’s store at Christiana Mall in Newark, Delaware. Management team members oversee daily store operations, develop and supervise employees, and deliver strong customer experiences while supporting sales and company growth. The posting describes two roles: Assistant Store Manager and Supervisor, with different availability and weekly-hour requirements. The work takes place in a moderately noisy retail setting and requires regular weekend and holiday availability. Employees must be at least 18 years old and have reliable transportation. Movement to other company locations may be required based on operational needs and career growth. The Assistant Store Manager must have open availability for store opening and closing hours, including mornings, days, and nights; a minimum standard workweek of five days; and an average standard workweek of 44 hours, with increased hours during peak sales periods. A Supervisor must be available during opening and closing hours and on at least five days, with a minimum standard workweek of 30 hours. All management roles require punctuality and regular attendance consistent with company policy. Assistant Manager compensation is $17.00–$19.00 per hour, with additional bonus opportunities if store KPIs are met. Supervisor compensation is $15.50–$16.00 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. The company also describes career development and advancement opportunities, employee discounts, and a commitment to diversity and inclusion.

Requirements

Proven experience as a retail store manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
High school diploma or GED equivalent.
At least 18 years old.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; availability for at least five days per week; and an average standard workweek of 44 hours, with additional hours during peak sales periods.
Supervisor: availability for store opening and closing hours and at least five days per week; minimum standard workweek of 30 hours.
All management roles: weekend and holiday availability, punctuality, and regular attendance consistent with company policies.
Ability to stand for approximately five to 14 hours per day; during peak periods, work long periods within a one- to 12-hour day.
Ability to stoop, kneel, reach, pull, climb ladders or stairs, and regularly lift items weighing 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.
Equivalent combination of education and experience may be accepted.

Responsibilities

Recruit, train, and develop a motivated team; establish goals and provide ongoing feedback.
Create a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.