Finish Line Macy's Store Management - Coddingtown Mall, Santa Rosa, CA

JD Finish Line•Santa Rosa, CA
•$19 - $20•Onsite

About The Position

JD Finish Line is hiring management team members for its Macy’s store at Coddingtown Mall in Santa Rosa, California. Management team members oversee daily store operations, lead and develop employees, drive sales and profitability, and deliver excellent customer experiences. The roles include Assistant Store Manager and Supervisor, with different weekly availability and hours requirements. Work takes place in a moderately noisy retail setting and requires flexible availability, including weekends and holidays.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, including a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Ability to work flexible hours, including mornings, days, nights, weekends, and holidays, as required for opening and closing the store.
  • Assistant Store Manager: open availability and a minimum standard work week of five days; the average standard week is 44 hours and may increase during peak sales periods.
  • Supervisor: availability during store opening and closing hours and a minimum of five days of availability; minimum standard work week is 30 hours.
  • Regular weekend and holiday availability, punctuality, and attendance consistent with company policy.
  • Reliable transportation.
  • Ability to speak, read, and write English clearly, and perform business-related mathematics.
  • May need to relocate to another company location based on operational needs and career growth.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Ability to meet the stated physical demands, with reasonable accommodations as applicable.

Nice To Haves

  • Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop team members; set goals, foster a positive work environment, and provide ongoing feedback.
  • Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, store maintenance, and compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits.
  • Retirement plans, including eligibility for the company 401(k) plan.
  • Employee discounts.
  • Assistant Manager bonus opportunities when store KPIs are met.
  • Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
  • Professional development and career advancement opportunities.
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