Finish Line Macy's Store Management - MainPlace Mall, Santa Ana, CA

JD Finish Line • Santa Ana, CA

1d • $17 - $20 • Onsite

About The Position

JD Finish Line is hiring Assistant Store Managers and Supervisors for its Macy's store at MainPlace Mall in Santa Ana, California. Management team members oversee store operations, lead and develop employees, and deliver high-quality customer experiences. The roles contribute to sales, profitability, operational performance, and the store’s growth in a fast-paced retail environment.

Assistant Store Managers must have open availability for mornings, days, and nights, including the hours required to open and close the store. They work a minimum standard of five days per week and an average standard week of 44 hours, with increased hours during peak sales periods. Supervisors must be available for opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Employees may need to move to other company locations based on operational needs and career growth.

The position requires a high school diploma or GED, or an equivalent combination of education and experience. Applicants must be at least 18 years old. Two or more years of retail leadership experience is strongly preferred. The work takes place in a moderately noisy retail setting and has significant standing, stocking, and merchandise-handling demands.

Assistant Store Manager compensation is $18.50–$20.00 per hour, with bonus opportunities when store KPIs are met. Supervisor compensation is $17.40–$17.90 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

Requirements

• High school diploma or GED equivalent, or an equivalent combination of education and experience.
• Must be at least 18 years old.
• Proven retail store management or similar experience, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Customer-service orientation and a passion for creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Managers must have open availability for mornings, days, and nights; availability must cover store opening and closing hours.
• Assistant Store Managers must be available at least five days per week and work a minimum standard of five days, averaging 44 hours per week; hours may increase during peak sales periods.
• Supervisors must be available for store opening and closing hours and have at least five days of availability; the minimum standard work week is 30 hours.
• All management employees must be available on weekends and holidays and maintain punctuality and regular attendance consistent with company policy.
• Must have reliable transportation.
• Must speak English clearly to converse with customers and effectively supervise staff, and read and write English and perform business-related mathematics to carry out normal business and understand sales reports.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.
• Assistant Store Managers may earn bonuses in addition to base pay if store KPIs are met.
• Employee discounts.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED