Store Management - Westfield Mainplace Shopping, Santa Ana, CA

JD Finish Line • Santa Ana, CA

1d • $18 - $22 • Onsite

About The Position

JD Finish Line is hiring retail management team members for its Westfield Mainplace Shopping location in Santa Ana, California. Management team members oversee daily store operations, lead and develop employees, and deliver high-quality customer experiences. The role contributes to store sales, profitability, operational standards, and the company’s growth. The posting describes openings for Assistant Store Manager and Supervisor, with distinct availability and workweek requirements for each role.

The work takes place in a moderately noisy retail setting. Employees may need to work flexible hours, including mornings, days, nights, weekends, and holidays. The position requires regular attendance, reliable transportation, and clear English communication and literacy for customer and staff interactions and business tasks. Employees may be asked to perform duties beyond the usual scope of the role, and may be required to move to another company location based on operational needs and career growth.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Availability to work flexible hours as needed, including weekends and holidays.
• For Assistant Store Manager: open availability during hours needed to open and close the store, including mornings, days, and nights; minimum standard workweek of 5 days; average standard workweek of 44 hours, with increased hours during peak sales periods.
• For Supervisor: availability during hours needed to open and close the store, including mornings, days, and nights; at least 5 days of availability and a minimum standard workweek of 30 hours.
• All management roles require weekend and holiday availability, punctuality, and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly and to read and write English and perform business-related mathematics.
• Must be at least 18 years old.
• High school diploma or GED equivalent.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop a motivated team, foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions to enhance store operations.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan for all roles.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.
• Assistant Store Manager compensation includes bonus opportunities if store KPIs are met.
• Employee discounts.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED