Store Management - Mall At Whitney Field, Leominster, MA

JD Finish Line • Leominster, MA

12d • $17 - $21 • Onsite

About The Position

JD Finish Line is hiring management team members for its retail store at Mall At Whitney Field in Leominster, Massachusetts. Management team members oversee daily store operations, lead and develop employees, deliver strong customer experiences, and help drive sales and store performance. The role includes managing merchandise and inventory, maintaining store presentation and safety standards, monitoring budgets and sales data, and supporting local marketing and community relationships. Managers may also be asked to perform additional duties or projects as required.

The posting describes requirements for two roles. Assistant Store Managers must have open availability for store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours, with additional hours during peak sales periods. Supervisors must be available for opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, punctuality, reliable transportation, and clear English communication and literacy. Employees may need to move to other company locations based on operational needs and career growth.

The position involves prolonged standing, stooping and kneeling, reaching and pulling merchandise, occasional ladder or stair use, and regularly lifting items weighing 5–25 pounds, with heavier lifting possible in some circumstances. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old. A high school diploma or GED is required.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days and an average of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; availability a minimum of five days per week and a minimum standard 30-hour work week.
• All management roles require weekend and holiday availability, punctuality and regular attendance, and reliable transportation.
• Must speak English clearly, read and write English, and perform business-related mathematics.
• May need to move to other locations within the company's network based on operational needs and career growth.
• Must be at least 18 years old.
• High school diploma or GED equivalent.
• Ability to meet the physical demands of prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may be required in certain circumstances.
• Good vision, including color differentiation.

Nice To Haves

• Two or more years of experience in retail leadership is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and bonus opportunities for Assistant Store Managers when store KPIs are met.
• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.
• Employee discounts.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED