Finish Line Macy's Store Management - Mall of America, Bloomington, MN

JD Finish Line • Bloomington, MN

2d • $12 - $19 • Onsite

About The Position

JD Finish Line is hiring Assistant Store Managers and Supervisors to help lead its retail store at Mall of America in Bloomington, Minnesota. Management team members oversee daily operations, develop and motivate staff, deliver exceptional customer experiences, and contribute to store performance and company growth. The role includes managing sales, merchandise, inventory, budgets, and customer service while maintaining company standards and a positive work environment.

Assistant Store Managers must have open availability for the hours required to open and close the store, including mornings, days, and nights. They work a minimum standard week of five days, averaging 44 hours, with longer hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Employees may be asked to work at other company locations based on operational needs and career growth.

The position is in a moderately noisy retail environment and involves prolonged standing, bending, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, and sometimes more. Candidates must be at least 18 years old and have a high school diploma or GED. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Reasonable accommodations may be made for qualified individuals.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Commitment to outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.
• High school diploma or GED equivalent.
• Must be at least 18 years old.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum availability of five days; minimum standard work week of 30 hours.
• All management roles: weekend and holiday availability, punctuality, regular attendance, and reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
• May need to move to different locations within the company's network based on operational needs and career growth.
• Ability to meet the physical demands of the job, including prolonged standing, bending, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
• Good vision, including the ability to differentiate colors.

Nice To Haves

• Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, develop, and motivate team members; establish goals and provide ongoing feedback.
• Deliver excellent customer experiences by responding to customer needs, resolving issues, and maintaining high service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation package.
• Health benefits.
• Retirement plans, including eligibility for the company 401(k) plan.
• Employee discounts.
• Career advancement opportunities and professional development.
• Bonus opportunities for Assistant Managers if store KPIs are met.
• Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED