Assistant Store Manager - Mall of America, Bloomington, MN
About The Position
The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, and outstanding customer service. The position is based at the Mall of America in Bloomington, Minnesota, and may require working in multiple stores within the assigned district. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The position requires standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds. It may also involve extended hours during critical project phases, a fast-paced and dynamic work environment, reliable transportation, and travel by car, plane, or train. The stated pay range is $19.37 to $21.37 per hour, with a bonus opportunity when applicable guidelines or criteria are met. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, as well as company-paid time off.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English for communicating with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven, critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and proactively respond to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager with annual employee performance evaluations and provide feedback.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and provide customers with a friendly environment and outstanding service.
- Assist with accurate, regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
