Finish Line Macy's Store Management - Oakbrook Center, Oak Brook, IL

JD Finish Line•Oak Brook, IL

13d•$16 - $20•Onsite

About The Position

JD Finish Line is hiring management team members for its Macy’s store at Oakbrook Center in Oak Brook, Illinois. Management team members oversee daily store operations, lead and develop staff, drive sales and profitability, and provide excellent customer experiences. The role includes responsibilities across team leadership, customer service, merchandising, inventory, financial management, local marketing, and operational compliance. Additional duties and projects may be assigned. The posting describes requirements for both Assistant Store Managers and Supervisors. Assistant Store Managers must have open availability to support store opening and closing, work at least five days per week, and average 44 hours per week, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum of 30 hours per week. All management roles require weekend and holiday availability, reliable transportation, punctuality, regular attendance, and clear English communication and literacy skills. Employees may need to move to another company location based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, and possibly climbing ladders or stairs. Regular lifting of 5–25 pounds is required, with heavier items possible in certain circumstances. Candidates must be at least 18 years old and have a high school diploma or GED equivalent. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Assistant Store Manager pay is $17.00–$19.50 per hour, with additional bonus opportunities if store KPIs are met. Supervisor pay is $15.50–$16.50 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. The company also describes career-development opportunities, employee discounts, and a commitment to diversity and inclusion.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of meeting sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; at least five workdays per week; average standard workweek of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours, including mornings, days, and nights; at least five days of availability; minimum standard workweek of 30 hours.
All management roles: weekend and holiday availability; punctuality and regular attendance; reliable transportation.
Must speak English clearly to communicate with customers and supervise staff, and read and write English and perform business-related mathematics to understand and carry out business tasks and interpret corporate sales reports.
May need to move to other company locations based on operational needs and career growth.
Must be at least 18 years old.
High school diploma or GED equivalent.
Must meet the listed physical demands, including prolonged standing, bending, kneeling, reaching, pulling, possible ladder or stair use, and regular lifting of 5–25 pounds; heavier lifting may sometimes be required.
Must have good vision, including the ability to distinguish colors.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred; an equivalent combination of education and experience may also qualify.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.