Finish Line Macy's Store Management - Twelve Oaks Mall, Novi, MI

JD Finish Line•Novi, MI

6d•Onsite

About The Position

JD Finish Line is hiring management team members for its Macy’s store at Twelve Oaks Mall in Novi, Michigan. Management team members oversee daily store operations, develop and motivate staff, and deliver strong customer experiences. The role also involves contributing to sales and profitability, maintaining operational standards, managing store finances, engaging with the local community, and finding ways to improve store performance. The posting covers Assistant Store Manager and Supervisor positions, with different minimum availability and work-hour requirements for each. The work takes place in a moderately noisy retail setting and involves prolonged standing, stocking and retrieving merchandise, and other physical tasks. Employees must be at least 18 years old, have reliable transportation, and be able to communicate and perform business-related reading, writing, and mathematics in English. The company may require movement to other locations within its network based on operational needs and career growth. Reasonable accommodations may be made for qualified individuals with disabilities and as otherwise required by law.

Requirements

High school diploma or GED equivalent.
Must be at least 18 years old.
Proven experience as a retail store manager or in a similar role, including a track record of meeting sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to customer service and creating positive shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency with retail management software and basic computer applications.
Ability to work flexible hours, including mornings, days, nights, weekends, and holidays, as needed.
Assistant Store Manager: Open availability for store opening and closing hours; available at least five days per week; standard work week of at least 44 hours on average, with increased hours during peak sales periods.
Supervisor: Availability for store opening and closing hours; available at least five days per week; standard work week of at least 30 hours.
All management: Punctuality and regular attendance consistent with company policies; reliable transportation; clear spoken English to converse with customers and supervise staff; ability to read and write English and perform business-related mathematics.
May need to relocate among company locations based on operational needs and career growth.
Able to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, ladder or stair use, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including the ability to differentiate colors.

Nice To Haves

Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
Create a strong shopping experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitors, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.