Assistant Store Director

Meijer•Westerville, OH

25d

About The Position

The Assistant Store Director helps lead overall store operations across food and general merchandise, supporting the Store Director and assuming responsibility for all store operations in the Store Director’s absence. The role oversees day-to-day operations, store processes and conditions, merchandising execution, team leadership, customer service, and financial performance. It also involves developing and implementing strategies to improve sales, profitability, customer satisfaction, and team member engagement while upholding Meijer’s culture, values, and food safety standards. The position leads and develops leaders and team members, including recruiting, selection, training, performance management, career development, and retention. The Assistant Store Director communicates regularly with the team, fosters open communication and accountability, and builds relationships with customers and the local community. The role monitors business and competitive conditions and leads store initiatives to keep Meijer competitive and meet customer and community needs.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members while providing industry-leading service.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and grow sales and market share.
Strong business acumen.
Innovative attitude and commitment to helping Meijer set the industry standard.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Assist the Store Director in running overall store operations as needed and oversee store operations in the Store Director’s absence.
Direct and supervise day-to-day store operations across food and general merchandise.
Manage store planograms, seasonal resets, endcaps, displays, and other merchandising execution.
Lead performance management for leaders and team members, including performance ratings, career development, and promotion decisions.
Attract, select, develop, and retain talent, and forecast staffing needs to support optimal staffing.
Lead daily team communications and huddles covering financial performance, customer feedback, recognition, and other important information.
Promote candid, open communication and a culture of care, accountability, and inclusion.
Communicate product freshness standards and ensure applicable processes and procedures are followed.
Ensure store operations comply with Meijer and local authorities’ food safety standards.
Assess store financial results and execute strategies to achieve profitability and performance goals.
Deliver on sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety metrics.
Improve customer service, resolve complaints effectively, and ensure quick, efficient service.
Ensure products and displays are merchandised to maximize sales and profitability.
Lead new implementations and initiatives identified by store operations.
Monitor changing macro conditions, customer preferences, and competitor trends, and develop strategies to keep Meijer competitive.
Oversee daily direct-store-delivery execution and backroom and salesfloor standards.
Follow company merchandising planograms and use 85/15 to design plans, including ordering, weekly ad sets, seasonal assortments, displays, and pricing.
Build connections with customers and local communities and cultivate community relationships that support the Meijer brand.
Perform other duties as assigned or required.