Assistant Store Director

Albertsons Companies • Pollock Pines, CA

12d

About The Position

The Assistant Store Director shares responsibility with the Store Director for the day-to-day operations of a retail grocery store and has overall responsibility when the Store Director is absent. The role makes store-level decisions on hiring, training, disciplinary action, and scheduling. The company expects the Assistant Store Director to spend more than half of their time directing others, managing the enterprise, and performing activities closely related to those duties. Anyone who has difficulty meeting this expectation should inform their District Manager and/or Human Resources so additional training can be provided.

The position has primary responsibility for Front End operations and helps manage store performance, staff, customer service, inventory, cash, security, labor, product displays, and compliance with company policies and legal requirements. It selects, develops, and manages employees, addresses customer and employee concerns, oversees safety programs, and supports strategies to improve store operations.

This vacancy is at the store location listed in the original posting, but assignments may change based on operational needs. The role requires no travel. The work is fast-paced and may include holiday, evening, and weekend work. The physical environment may involve extended periods of sitting, standing, or walking; handling objects up to approximately 55 pounds; desk or computer work; and stooping, bending, twisting, or reaching.

Albertsons Companies' Northern California Division support office is in Pleasanton, California, and supports 285 retail stores across northern California, northwestern Nevada, and Hawaii. The company describes itself as a people-oriented food and drug retailer committed to innovation, belonging, diversity, and creating a welcoming customer experience.

Requirements

• High school diploma or equivalent required.
• At least four years of retail or managerial experience required.
• Either one year of Assistant Manager experience managing a department or team in a multi-department retail, hospitality, or service operation, or two years of Department Manager experience with equivalent responsibility.
• Strong planning and organizational skills.
• Strong math and analytical skills.
• Demonstrated customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong verbal and written leadership and communication skills.
• Computer literacy.
• Ability to make sound decisions while working under time constraints.
• Ability to get along with others.
• Ability to sit, stand, or walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
• May need to work holidays, evenings, and weekends.

Nice To Haves

• College degree preferred.
• Retail grocery experience preferred.

Responsibilities

• Manage overall retail grocery store operations in the Store Director’s absence, including store performance, cash, inventory, security, customer service, and staff.
• Lead Front End operations, including supervising the Front End Manager and directing, disciplining, and evaluating Front End clerks.
• Track and analyze store performance, forecast weekly and daily sales goals, and take action to meet or exceed established goals.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor against sales, productivity guidelines, and wage budgets; develop action plans to address cost-control issues.
• Support the Store Director in developing and executing strategies to improve product placement and appearance.
• Manage display accuracy and appearance for promotions, and ensure products are displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation issues.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives on time.
• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food and worker/customer safety, sanitation, consumer protection, recalls, and timely and accurate wage payment.
• Promote customer satisfaction by ensuring employees provide superior service through best practices, training, and coaching.
• Handle customer and employee complaints and make decisions to resolve them in the best possible manner for the individuals and the business.
• Select, train, develop, and manage employee performance, with input from other management personnel; effectively recommend hiring and disciplinary action, up to and including termination.
• Provide constructive suggestions, encouragement, performance expectations, honest feedback, and developmental assignments to employees.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including handling complex or difficult situations.
• Motivate employees toward common objectives, comply with company policies and procedures, and model a positive attitude.
• Interview and select applicants for hire and promotion.
• Manage the Safety Program, including overseeing compliance with company safety standards and the Hazardous Waste Program.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through the company’s partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development support.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k) eligibility.
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED