Assistant Store DIrector

Piazza's Fine Foods • San Mateo, CA

44d • Onsite

About The Position

We are seeking an experienced and results-driven Assistant Store Director (ASD) to support the Store Director in leading daily store operations. This role plays a critical part in driving sales performance, delivering an exceptional customer experience, and developing high-performing teams in a fast-paced grocery retail environment.
The ASD functions as the Store Director in their absence and is expected to lead with accountability, operational excellence, and a strong people-first approach, including strong oversight of perishable departments.

Requirements

• 5+ years of grocery retail management experience required
• Strong knowledge of perishable department operations (produce, meat, seafood, deli, bakery), including merchandising, shrink control, and food safety standards
• Strong leadership, communication, and organizational skills
• Working knowledge of retail financials, merchandising, and operations
• Ability to multi-task and lead in a fast-paced environment
• Ability to stand and walk for extended periods
• Ability to lift up to 50 lbs.

Nice To Haves

• Previous department manager, assistant manager, or store leadership experience preferred
• Knowledge of California labor laws preferred

Responsibilities

• Support achievement of sales, profit, and expense targets
• Monitor key performance indicators (KPIs) and implement action plans
• Execute company merchandising, pricing, and promotional programs
• Ensure strong in-stock conditions and product presentation across all departments, with focused attention on perishable categories (produce, meat, seafood, deli, kitchen, bakery)
• Oversee day-to-day operations, ensuring execution of company standards
• Ensure perishable departments meet all quality, freshness, rotation (FIFO), and shrink control standards
• Maintain a clean, organized, and food-safe store environment
• Manage inventory, shrink, and loss prevention initiatives
• Model and promote outstanding customer service at all times
• Ensure fresh, high-quality products are consistently available, especially in perishable areas
• Address and resolve customer concerns promptly and professionally
• Supervise, coach, and develop department managers and store associates
• Provide leadership and support to perishable department managers to drive sales, margin, and execution
• Support hiring, onboarding, training, and performance management
• Foster an inclusive, team-oriented, and accountability-driven culture
• Assist with scheduling and labor planning to meet operational needs and budgets
• Ensure compliance with all California labor laws, company policies, and union requirements (if applicable)
• Maintain strict adherence to food safety, sanitation, and health department regulations, particularly in perishable departments
• Act as Store Director in their absence
• Lead store initiatives, seasonal programs, and company rollouts
• Support community engagement and store-level events

Benefits

• Associates feel valued, supported, and empowered to grow
• Join a team that is passionate about serving our community and delivering quality products with exceptional service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed