Assistant Station Manager

Chevron Stations•Maple Valley, WA

1d•$19 - $29

About The Position

Chevron Stations Inc. (CSI) is hiring an Assistant Station Manager to support the day-to-day operations of a retail fuel and convenience facility. The role provides work direction, motivation, and coaching to staff during shifts, and maintains oversight of station operations and employees when the Station Manager is absent. The Assistant Station Manager supports CSI’s safety, security, quality, cash-handling, loss-prevention, wage-and-hour, and other policies and procedures, and maintains professional relationships with customers, coworkers, vendors, and the community. Reliable and predictable attendance is expected. The position includes supporting store operations such as customer service, stocking, cleaning, food service, inventory management, cash transactions, and daily or weekly administrative tasks. The Assistant Station Manager uses and maintains food-service equipment and transactional tools, provides CSR assistance or training, and informs the Station Manager of issues affecting customer service, safety, profitability, or policy compliance. When the Station Manager is absent, the role keeps the Business Consultant informed of station operations and issues. The role also performs Customer Service Representative duties as needed. The position is U.S.-based, and visas will not be granted. The posting lists compensation of $19.28–$28.92 and notes that the selected candidate’s compensation depends on skills, experience, and qualifications. Full-time and part-time shifts are available. Work schedules may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs. Travel is rare and limited to required training or coverage for nearby stations.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, tools, and computer software applications.
Knowledge and application of proper sanitation and safety requirements for food storage and serving.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multitask in a fast-paced environment.
Ability to handle challenging situations professionally and exercise good judgment.
Ability to work independently and as part of a team.
Strong interpersonal, verbal, and written communication skills.
High school graduate or equivalent.
At least 21 years of age for management positions.

Responsibilities

Assist the Station Manager with day-to-day retail facility operations.
Oversee station operations and staff when the Station Manager is absent.
Direct, motivate, and coach staff during shifts to ensure assigned work is completed according to CSI guidelines.
Support and follow safety, security, quality, loss-prevention, cash-handling, wage-and-hour, and other company policies and procedures.
Respond professionally and promptly to accidents or incidents, escalating them to the Station Manager or Business Consultant as appropriate.
Ensure employees comply with company wage-and-hour requirements.
Model safe behaviors and help preserve the safety of employees and others at the work location.
Provide work direction to ensure shifts are covered for customer service, stocking, cleaning, and food service.
Assist with product inventory management, coordinate with other stations to limit out-of-stocks, follow CSI guidance on store volume and product mix, and conduct mini-audits as requested.
Use transactional equipment, including cash registers, electronic safes, lottery, fuel, phone card, EBT, and credit card systems, and assist or train CSRs as needed.
Use, operate, clean, and maintain food-service equipment, and assist CSRs with it as needed.
Inform the Station Manager of issues that may affect customer service, safety, profitability, or compliance with company policies and procedures.
Ensure station personnel and contractors on shift follow CSI safety standards and use required personal protective equipment.
Use computer programs and complete daily or weekly administrative tasks related to retail and gas sales, compliance, paperwork, deliveries, and invoice processing.
Keep the Business Consultant informed of station operations and issues when the Station Manager is absent.
Perform Customer Service Representative duties and other duties assigned by the Station Manager or Business Consultant.
Maintain courteous, professional contact with coworkers, customers, vendors, and the community.
Maintain reliable and predictable attendance.
Support and role-model CSI’s values of safety, diversity, inclusion, integrity, and trust.