Assistant Station Manager

Chevron Stations•Burlingame, CA

3d•$22 - $32

About The Position

At Chevron Stations Inc. (CSI), the Assistant Station Manager helps operate a retail gasoline and convenience-products station. The role assists the Station Manager with day-to-day operations and oversees station operations and staff in the Station Manager’s absence. The Assistant Station Manager provides shift direction, motivation, and coaching, supports safety and operational standards, and performs Customer Service Representative duties as needed. The position supports store operations, inventory management, customer service, food service, cash handling, loss prevention, and administrative work. It also helps ensure employees and contractors follow CSI policies, safety standards, wage-and-hour requirements, and company values. The role may require work at varied hours according to business needs, including early mornings, evenings, weekends, overnight shifts, and holidays. Travel is rare and limited to training or nearby-station coverage. The position is physically active and involves prolonged standing and walking, lifting, using food-service and transaction equipment, and periodic exposure to outdoor conditions, cleaning products, and walk-in coolers. Compensation is listed at $21.60–$32.40. Full-time and part-time shifts are available; the posting does not specify which schedule applies to this particular opening.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and communicate effectively with customers and coworkers about work matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, and computer software programs and applications.
Knowledge and application of sanitation and safety requirements for food storage and serving.
Availability to work varied hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multitask in a fast-paced environment.
Ability to handle challenging situations professionally and exercise good judgment.
Ability to work independently and as part of a team.
Strong interpersonal and verbal and written communication skills.
High school graduate or equivalent.
At least 21 years of age for management positions; the posting also specifies age requirements by location and shift: at least 18 in California and Oregon, at least 21 in Washington, and at least 21 for graveyard shifts from 10 p.m. to 6 a.m.
Ability to perform the stated physical activities, lift up to 10 pounds continuously and up to 35 pounds occasionally, and use team lifting for objects that are too heavy or awkward.
Ability to work safely with equipment that can reach and hold high temperatures, using appropriate personal protective equipment.

Responsibilities

Assist the Station Manager with the day-to-day operations of the retail facility.
Oversee station operations and staff when the Station Manager is absent.
Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed according to CSI guidelines and expectations.
Support and follow safety, security, quality, and other company policies, procedures, practices, and programs; respond professionally and promptly to incidents and escalate them when appropriate.
Ensure station employees understand and comply with company wage-and-hour requirements.
Follow cash-handling, money-accountability, and Loss Prevention processes, and model safe behavior.
Maintain courteous and professional contact with coworkers, customers, vendors, and the community.
Maintain reliable and predictable attendance.
Perform Customer Service Representative duties and other assigned duties as needed.
Direct shift staff to ensure station operations are covered, including customer service, stocking, cleaning, and food service.
Assist with product inventory management, coordinate with other stations to limit out-of-stocks, follow guidance on store product volumes, and conduct mini-audits when requested.
Operate transactional equipment, including registers, electronic safes, lottery, fuel, phone card, EBT, and credit-card systems; assist or train Customer Service Representatives as needed.
Use, operate, and clean food-service equipment, including coffee, fountain-drink, frozen-beverage, iced-tea, hot-dog-grille, and microwave equipment; assist Customer Service Representatives as needed.
Inform the Station Manager about issues that may affect customer service, safety, profitability, or compliance with company policies and procedures.
Ensure employees and contractors on shift comply with CSI safety standards and use required personal protective equipment.
Use computer programs and complete daily and weekly administrative work related to retail and gas sales, compliance, paperwork, deliveries, and invoice processing.
When the Station Manager is absent, keep the Business Consultant informed about station operations and issues.
Support and model CSI’s values of safety, diversity, inclusion, integrity, and trust.