Station Manager

. Crane Worldwide Logistics . • Omaha, NE

1d • Onsite

About The Position

The Station Manager provides leadership and operational support to managers and station personnel across operations, communication, human resources, revenue enhancement, procedures, systems, and processes. The role focuses on meeting client needs, providing superior client service, ensuring freight is expedited safely and promptly, and maximizing profitability. The Station Manager develops and executes policies and plans, monitors business performance and station P&L results, and works with senior management on continuous improvement and cost optimization. The position also oversees staff productivity and professional development, communicates company directives and safety procedures, and helps maintain a clean, professional, and safe station facility. Other duties may be assigned. The position requires regular on-site attendance at the assigned work location.

Requirements

• High school diploma or GED.
• At least 7 years of related experience.
• At least 5 years of demonstrated success leading, supervising, managing, and developing high-performance teams.
• At least 6 years of industry experience.
• Excellent written and verbal communication skills, attention to detail, and prioritization.
• Ability to analyze and interpret complex regulations and procedures.
• Ability to work in a fast-paced environment and at times under high pressure.
• Ability to plan, organize, manage multiple projects, and set priorities.
• Experience effectively managing people and leading and developing others to achieve company goals and objectives.
• Ability to delegate decision-making authority or task responsibilities to maximize organizational and individual effectiveness.
• Ability to set clear performance expectations and appropriately recognize performance.
• Ability to develop and use collaborative relationships to accomplish work goals.
• Ability to present information effectively and respond to questions from groups of clients and employees.
• Ability to maintain stable performance under pressure or opposition.
• Advanced proficiency in Microsoft Office.
• Ability to meet the physical requirements of talking, hearing, operating computer equipment with hands, sitting for extended periods, and using close vision and adjusting focus.
• Punctual attendance and regular presence on-site at the assigned work location.
• Final candidate must successfully pass an E-Verify check.
• Must pass pre-employment substance abuse testing.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Provide managers with daily guidance, leadership, and support in operations, communication, human resources, revenue enhancement, standardized procedures, systems applications, and processes.
• Maximize profitability through client service, prompt communication, and follow-up on pending client matters.
• Ensure freight is expedited safely and on time.
• Develop and execute policies, plans, and programs to meet organizational needs and comply with corporate policies and guidelines.
• Review activity, cost, operations, and forecast analyses to measure progress toward business development goals and objectives.
• Review station P&L performance and establish short-term goals to address budgetary shortfalls.
• Collaborate with senior management on continuous improvement in service, profit, and growth, using key performance indicators to quantify cost optimization.
• Consult with and inform senior management about important issues, operational concerns, personnel matters, capital expenditures, leases, and commitments that obligate the company.
• Communicate directives, rules, and procedures to station personnel and ensure safety methods and programs are implemented and maintained.
• Motivate staff and develop effective working relationships with peers, executives, and clients.
• Oversee staff professional development and productivity, ensuring goals, training, development, and project requirements are met.
• Conduct annual performance reviews for station staff and address performance problems promptly and in accordance with company personnel policies.
• Keep abreast of emerging technology changes and innovations.
• Ensure the station facility is clean, professional, and safe.
• Perform other duties as assigned.

Benefits

• Quarterly incentive plan.
• 136 hours of paid time off per year (17 days), usable for sick time or personal use.
• Medical, dental, and vision benefits.
• Tuition reimbursement for education related to the job.
• Employee referral bonuses.
• Employee recognition and rewards program.
• Paid volunteer time.
• Employee discounts.
• Wellness incentives of up to $100 per year for completing challenges, plus a discount on contribution rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED