Assistant Station Manager

Chevron Stations•Hillsboro, OR

1d•$18 - $28•Onsite

About The Position

Chevron Stations Inc. (CSI) is hiring an Assistant Station Manager to help operate a retail gasoline and convenience facility. The role assists the Station Manager with day-to-day operations and oversees station operations and staff when the Station Manager is absent. The Assistant Station Manager provides shift direction, motivation, and coaching to employees while supporting customer service, stocking, cleaning, food service, inventory, cash accountability, safety, security, and company policies and procedures. The role also performs Customer Service Representative duties as needed, uses transactional equipment and computer programs, completes retail and gas sales and other administrative paperwork, and keeps the Business Consultant informed of station operations and issues when the Station Manager is absent. Candidates must be available for varied hours based on business needs, including early mornings, evenings, weekends, overnight shifts, and holidays. The job involves frequent standing and walking, lifting up to 35 pounds occasionally, working with hot equipment and cleaning supplies, and periodic exposure to outdoor conditions and walk-in coolers.

Requirements

Sufficient proficiency in English to understand CSI policies, safety training, and job instructions, and communicate effectively with customers and coworkers about work-related matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, and computer software programs or applications.
Knowledge and application of sanitation and safety requirements for food storage and serving.
Availability to work varied hours based on business needs, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
Ability to multitask in a fast-paced environment.
Ability to handle challenging situations professionally and exercise good judgment.
Ability to work independently and as part of a team.
Strong interpersonal, verbal, and written communication skills.
High school graduate or equivalent.
At least 21 years of age for management positions; additional location- and shift-specific age requirements apply as stated in the posting.
Reliable and predictable attendance.
Ability to meet the stated physical demands, including continuous walking, standing, reaching, grasping, and pushing buttons; frequent bending, stooping, pushing, and pulling; lifting up to 10 pounds continuously and up to 35 pounds occasionally; and working safely with hot equipment and appropriate protective equipment.

Responsibilities

Assist the Station Manager with the day-to-day operations of the retail facility and oversee station operations and staff when the Station Manager is absent.
Provide work direction, motivation, and coaching to staff during shifts, ensuring assigned tasks and station operations are completed.
Ensure customer service, stocking, cleaning, and food-service duties are covered.
Assist with product inventory management, coordinate with other stations to limit out-of-stocks, follow CSI guidance on store volume and products, and conduct mini-audits as requested.
Follow cash and money handling, accountability, and Loss Prevention processes; use transactional equipment to process customer transactions and assist or train CSRs.
Operate, clean, and maintain food-service equipment and assist CSRs as needed.
Inform the Station Manager of issues that may affect customer service, safety, profitability, or compliance with company policies and procedures.
Ensure employees and contractors on shift comply with CSI safety standards and use required personal protective equipment; model safe behavior.
Use computer programs to support store operations and complete daily and weekly administrative tasks related to sales, compliance, paperwork, deliveries, and invoice processing.
Keep the Business Consultant informed of station operations and issues when the Station Manager is absent.
Ensure employees understand and comply with company wage and hour guidelines.
Support and model CSI's values of safety, diversity, inclusion, integrity, and trust.
Perform Customer Service Representative duties and other duties as needed or assigned.