Assistant Starbucks Manager

Albertsons Companies•RICHMOND, TX

About The Position

The Assistant Starbucks Manager supports the Starbucks Manager in overseeing daily operations of the licensed Starbucks department. The role helps drive sales, deliver exceptional customer service, maintain Starbucks brand standards, ensure food safety compliance, and develop a high-performing team. The Assistant Starbucks Manager helps create a welcoming café environment while supporting operational excellence and profitability. The position includes assisting with department operations, customer service, team leadership, product quality and brand standards, food safety and compliance, and financial performance. It also requires the ability to work a flexible schedule that includes mornings, evenings, weekends, and holidays, and to perform physical tasks such as standing, walking, bending, reaching, and lifting throughout the workday.

Requirements

  • High school diploma or equivalent preferred.
  • Strong leadership, communication, and customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer and cash-handling proficiency.
  • Ability to stand, walk, bend, reach, and lift throughout the workday.
  • Ability to lift and carry up to 50 pounds.
  • Ability to work in a fast-paced café environment.
  • Flexible schedule, including mornings, evenings, weekends, and holidays.

Nice To Haves

  • Previous coffee shop, food service, retail, or supervisory experience preferred.
  • Knowledge of Starbucks products, beverage preparation, and customer service standards preferred.

Responsibilities

  • Assist in managing daily Starbucks department operations.
  • Support beverage and food production to ensure product quality and consistency.
  • Monitor inventory levels and assist with ordering, receiving, and stock management.
  • Ensure proper merchandising, product availability, and store presentation standards.
  • Maintain department cleanliness, organization, and readiness.
  • Deliver exceptional customer service consistent with Starbucks and company standards, creating a welcoming environment and resolving concerns promptly and professionally.
  • Promote customer loyalty through positive interactions and product knowledge, and support promotional programs and seasonal product launches.
  • Assist with recruiting, training, coaching, and developing Starbucks associates.
  • Support labor scheduling and daily deployment of team members.
  • Foster a positive, inclusive, and customer-focused work environment.
  • Provide leadership and operational direction in the absence of the Starbucks Manager.
  • Reinforce performance expectations, policies, and operational standards.
  • Ensure food and beverages are prepared according to Starbucks recipes and standards; monitor quality, freshness, and presentation.
  • Ensure proper product handling, storage, and rotation, and compliance with Starbucks procedures and company requirements.
  • Ensure compliance with food safety, sanitation, health, and workplace safety regulations; maintain cleaning schedules and sanitation practices.
  • Complete required documentation, logs, and operational records accurately.
  • Support execution of seasonal promotions and marketing programs.
  • Assist in achieving department sales, labor, and profitability goals; monitor waste, inventory, and operational expenses.
  • Support initiatives to increase sales and customer satisfaction; analyze department performance and assist in developing improvement plans.
  • Safely operate department equipment, including espresso machines, blenders, and ovens.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through the company's partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Leaders invested in training, career growth, and development.
  • Inclusive work environment with talented colleagues who reflect the communities served.
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