Assistant Starbucks Leader

Weis Markets•Bellefonte, PA

About The Position

The Assistant Starbucks Leader supports the Starbucks Leader in supervising department associates and helping run shifts. The role focuses on delivering a positive customer experience, coordinating team positions, routines, and breaks, responding to issues during a shift, coaching baristas, and maintaining an engaging and effective work environment. The position may also involve operating a cash register; maintaining department sanitation, security, and organization; assisting with deliveries and cardboard baling when trained; and supporting other departments as needed. The role requires following company policies, applicable laws, health and OSHA requirements, and safety practices, including using provided personal protective equipment.

Requirements

Follow company policies and procedures and applicable state laws related to tobacco and alcohol sales.
Meet health and OSHA requirements for sanitation and department work areas.
Use company-provided personal protective equipment.
Training is required before operating a power jack or hand jack or performing cardboard-baling duties; training is provided.

Responsibilities

Coordinate shift plans, team positions, routines, and breaks to support customers and department operations.
Observe customer needs and respond to customer cues throughout the shift.
Anticipate and address problems calmly, adapt the shift plan to improve the customer experience, and take appropriate action using available resources.
Identify opportunities to teach, and provide feedback and coaching to associates.
Document and share relevant information to uphold standards and support smooth transitions between shifts.
Promote engagement, pride, teamwork, and recognition; model positive conduct and build rapport with baristas.
Assist the Starbucks Leader in supervising department associates.
Operate a cash register when needed and follow money-handling policies to prevent cash overages or shortages.
Follow company policies and state laws for tobacco and alcohol sales.
Maintain the security and organization of the backroom and receiving area.
Maintain department sanitation by following cleaning schedules and guidelines; keep work areas, equipment, counters, and display cases clean and compliant with health and OSHA requirements, and dispose of trash properly.
Assist with baling cardboard and related duties when properly trained.
Assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack when properly trained.
Cooperate with coworkers and supervisors to ensure smooth department workflow and continuously improve job performance.
Use company-provided personal protective equipment, including items such as cut-resistant gloves, safety cutters, and company-sponsored footwear.
Assist in other departments when called upon.