Assistant Starbucks Leader

Weis Markets•Bellefonte, PA

About The Position

The Assistant Starbucks Leader supports the Starbucks Leader with department operations and supervision of associates. The role runs shifts with customers at the center, helps the team follow the day’s plan, assigns positions and routines, and plans breaks. The Assistant Leader responds to in-the-moment challenges, adjusts workflows to support the customer experience, coaches baristas, and shares information to maintain standards and smooth shift transitions. They help foster an engaged, positive, and collaborative team environment. The position may include operating a cash register and following money-handling procedures and applicable tobacco and alcohol sales laws. It also includes maintaining backroom and receiving-area security and organization, sanitation, cleaning, and compliance with health and OSHA requirements. When properly trained, the Assistant Leader may help bale cardboard and handle deliveries using a power jack or hand jack. The role may also involve assisting other departments and using company-provided personal protective equipment.

Responsibilities

Run shifts by understanding the day’s plan, coordinating team positions and routines, planning breaks, and staying attentive to customer cues.
Anticipate and address problems calmly, adjust workflows to optimize the customer experience, and provide coaching and feedback.
Document and share relevant information to uphold standards and support smooth transitions between shifts.
Promote an engaged, positive environment and serve as a role model for baristas through teamwork, recognition, and rapport-building.
Operate cash registers when needed and follow money-handling policies and applicable tobacco and alcohol sales laws.
Maintain the security and organization of the backroom and receiving area.
Maintain department sanitation, follow cleaning schedules and guidelines, and keep work areas and equipment clean and compliant with health and OSHA requirements.
Dispose of trash properly.
Assist with baling cardboard and handling deliveries with a power jack or hand jack when properly trained.
Cooperate with coworkers and supervisors, support smooth department workflow, and continually improve job performance.
Use company-provided personal protective equipment.
Assist in other departments when called upon.
Assist the Starbucks Leader in supervising department associates.