Assistant Spa Manager

Cedar Hill•Cedar Hill, TX
•Onsite

About The Position

The Assistant Spa Manager supports the daily operations of the spa, helping create a seamless guest experience and a supportive, professional environment. The role includes leading and developing staff while supporting operational, customer-service, and financial goals. The ideal candidate is dependable, team-oriented, solutions-focused, and interested in growing within the wellness industry, with experience in a spa, med spa, salon, wellness, fitness, or membership-based setting. This is a full-time, in-person position with annual compensation of $40,000–$45,000. The employer is an independently owned and operated Hand and Stone franchisee; employment decisions are made by the local franchisee.

Requirements

  • Proven management or supervisory experience in the spa or wellness industry.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  • Excellent verbal and written communication skills.
  • Familiarity with retail math, pricing strategies, and sales management techniques.
  • Experience with training and development, employee orientation, and performance evaluation.
  • Knowledge of inventory management practices and bookkeeping principles.
  • Proficiency in cash handling procedures and POS systems.
  • Leadership ability focused on team management and motivation.
  • Strong negotiation skills and experience with merchandising and marketing strategies.

Nice To Haves

  • Bilingual or multilingual abilities.
  • Experience in a spa, med spa, salon, wellness, fitness, or membership-based environment.

Responsibilities

  • Manage the spa’s day-to-day operations and ensure a seamless customer experience.
  • Supervise and train staff, foster a positive work environment, and encourage professional development.
  • Oversee scheduling, payroll, and orientation for new employees.
  • Handle recruiting and interviewing to build a strong team.
  • Manage inventory and purchasing to ensure adequate supplies are available.
  • Implement marketing strategies to promote spa services and increase sales.
  • Use POS systems for transactions, cash handling, and bookkeeping tasks.
  • Ensure compliance with health and safety regulations and maintain cleanliness standards.
  • Develop budgets and monitor financial performance to meet profitability goals.
  • Provide excellent customer service and promptly address client concerns or feedback.

Benefits

  • Employee discounts
  • Opportunity for advancement
  • Training and development
  • Flexible schedules
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