Assistant Spa Director

Hand & Stone - 6891 Daniels Pkwy - Ft Myers, FL•Ft. Myers, FL

3d•$21 - $27

About The Position

The Assistant Spa Director (described in the posting as Assistant Spa Manager) helps run the spa operation and supports its wellness-focused services. This role is intended for someone interested in learning about the wellness industry and growing professionally. The ideal candidate is energetic, reliable, organized, enthusiastic, self-motivated, and passionate about sales and working with people. Spa experience is a plus but is not required; training will be provided.

Requirements

At least 1–2 years of sales and customer service experience.
Excellent interpersonal skills and a personable nature.
Passion for sales and working with people.
Energy and enthusiasm.
Drive to promote the health and wellness benefits of massage therapy and facials.
Experience handling administrative tasks, including payroll, scheduling, inventory management, and sales reporting.
Spa experience is a plus but is not required.

Nice To Haves

Spa experience.

Responsibilities

Oversee and manage the reception team.
Achieve membership, service, and product sales targets.
Develop, train, and hold reception staff accountable.
Handle administrative and bookkeeping tasks.
Train and motivate the sales team.
Welcome and orient clients.
Manage client reservations.
Take overall responsibility for the client experience in the spa.
Collaborate with the Lead Massage Therapist and Lead Esthetician to maximize performance.
Handle administrative tasks such as payroll, scheduling, inventory management, and sales reporting.