Assistant Spa Director

Massage Heights - Austin • Austin, TX

22h • $16 - $18 • Onsite

About The Position

Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for everyone that walks through our door. We are in search of a goal-oriented Massage Therapist who is interested in more than a job, but a career. A career with us allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes competitive and progressive pay structure, physical and mental well-being support, leadership opportunities, and insurance benefits. We are more than a place to work, we are a team that encourages teamwork and team recognition.

Requirements

• Must be guest driven
• Commitment to standards/image of the Massage Heights body face brand
• Strong leadership, organization, communication and interpersonal skills
• Highly motivated team player
• People oriented with strong customer service and public relations skills
• Must be comfortable with making decisions
• Proven track record in achieving sales goals
• Working knowledge of computers and standard software
• Available to work varied hours/weekends, evenings, holidays etc.

Nice To Haves

• Some sales or retail management experience preferred
• Experience managing hourly wage employees a plus
• Experience in training, coaching, and conflict resolution a plus

Responsibilities

• Directly supervise and be accountable for all operations when the Retreat Director is not present.
• Be willing to work full time to cover various shifts, including evenings and weekends.
• Create an environment that is passionate about providing Guest service.
• Meet and exceed sales goals.
• Lead by example: achieve personal as well as team goals.
• Coach Team Members to achieve peak performance.
• Create a positive Team environment.
• Implement all rules, guidelines, policies and procedures with all Guests on a consistent basis.
• Educate guests with knowledge and confidence on the services, products and programs available.
• Present Lifestyle Programs, Gift Certificates and retail products.
• Promote the therapeutic benefits of regular massage and skin therapy.
• Stay updated on all retail products and promotions available in the retreat.
• Achieve goals for retail, re-booking, and elevation booking goals.
• Take pride and accountability in all aspects of your job.

Benefits

• Competitive starting pay of $16-$18 per hour plus commissions and bonuses
• Access to free massages and facials on a regular basis.
• Paid vacation that accrues to all team members.
• Leadership and trainer opportunities for team members.
• Discounted health insurance, dental and vision insurance (full time team members)
• Paid liability insurance
• Team recognition through a system that allows team members to acknowledge and reward other team members. These rewards (points) can be exchanged for services or gift cards from 100s of retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed