Assistant Site Manager

Genuine Parts Company•New Philadelphia, OH

About The Position

Provides management assistance at one or more company-owned Integrated Business Solutions (IBS) locations. The Assistant Site Manager develops personnel, sets performance standards, uses company training resources, and recognizes employee efforts and accomplishments. The role is responsible for inventory protection, asset management, operational issues, and maintaining cleanliness of the site, stockroom, and exterior areas. It also fosters positive relationships between customers and staff through meetings and open discussions. The position supports customer satisfaction and inventory management, sources customer parts needs through approved IBS vendors, and helps ensure the operation meets customer expectations and contractual service levels. The Assistant Site Manager works with the Site Manager, company management, and customer management to support daily operations and the value of the IBS program.

Requirements

High school diploma or equivalent required.
ASE certification required within twelve months.
Ability to manage two or more people, prioritize work, and delegate to team members.
Strong communication skills and attention to detail.
Demonstrated leadership in the automotive aftermarket, preferably in an automotive parts department, dealership, jobber, heavy-duty, or fleet establishment.
Working knowledge of the organization's store services.
High character and integrity.
Ability to provide leadership that builds a high-performance team, with customer focus, open communication, coaching, and feedback.
Personal drive, self-motivation, and initiative to accomplish company goals and objectives.
Ability to work in a fast-paced setting and remain calm under pressure.
Willingness and ability to learn.
Analytical problem-solving skills.
Ability to operate a point-of-sale system and cataloging tools.
Proficiency in Microsoft Office and internet use for parts research and sourcing.
Ability to learn and use customer fleet-management software.
Ability to meet the described physical demands, including regularly standing, walking, talking, and hearing; frequently lifting and moving products up to 60 pounds; and moving heavy equipment using aids such as hand trucks, barrel dollies, and hydraulic lifts.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Technical school and/or college degree.
Experience in an automotive parts department, dealership, jobber, heavy-duty, or fleet establishment is preferred.

Responsibilities

Support customer satisfaction and inventory management, including return on investment.
Use available tools to track value-added items for the customer.
Maintain and develop local non-NAPA vendor relationships.
Respond promptly to customer purchase and service questions.
Interpret and comply with contract requirements and ensure the operation meets customer expectations.
Communicate with company and customer management to develop strategies for the IBS program.
Understand and maintain the TAMS buy-out purchase order process.
Use approved non-company line codes appropriately.
Source customer parts needs through approved IBS vendors.
Meet service-level goals under IBS customer agreements.
Follow processes and procedures to minimize inventory shrinkage.
Ensure merchandise is received accurately and promptly and stored appropriately.
Promote a safe work environment and ensure required hazardous-materials training is completed on time.
Comply with company and customer policies.
Barcode inventory and place it in appropriate bin locations.
Return excess non-company inventory.
Work with the Site Manager to complete daily, weekly, and monthly reconciliations according to policy and procedure.
Build relationships and assist in negotiating with non-company vendors on pricing, inventory, service, and return privileges.
Follow IBS policies and procedures and complete available IBS operations training.
Perform tasks as assigned by the Site Manager.
Help maintain and protect company facilities, equipment, inventory, and other physical assets.