Assistant Site Manager

Allied Universal • Berwyn, IL

5d

About The Position

The Assistant Site Manager manages supervisory, training, and operational functions at an assigned customer site, ensuring operational excellence and compliance with post orders, client instructions, and internal procedures. The role oversees security contract operations, directs and supports security personnel, maintains training and operational documentation, responds to incidents and emergencies, and helps maintain a positive client relationship. The position pays $57,262.40 per year.

Requirements

• High school diploma or equivalent.
• Security licensing may be required before employment, subject to applicable state and local laws and regulations.
• Current driver’s license if driving a company-owned or client-provided vehicle.
• At least three years of professional-level security experience, preferably in a supervisory or management role.
• Ability to take initiative, manage competing assignments, prioritize work, and meet deadlines.
• Proficiency in Microsoft Office applications and the ability to use office-management technology.
• Good independent judgment and discretion.
• Ability to manage correspondence, discussions, and materials discreetly.
• Outstanding oral and written communication skills.
• Planning, organization, and problem-solving skills.
• Excellent attention to detail and outstanding active-listening skills.
• Team leadership skills and ability to assess and evaluate situations effectively.
• Ability to work in a dynamic, fast-paced environment and adapt quickly.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Experience in scheduling, operations, or other security-industry functions.
• American Society of Industrial Security (ASIS) International Certified Protection Professional (CPP) certification.
• Law enforcement experience, including military police or civilian law enforcement.
• Military experience with a favorable discharge.
• Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

• Ensure execution of the technical and managerial aspects of the security contract; assign tasks to supervisors and security professionals and direct their work.
• Serve as the first direct management contact for shift supervisors or security professionals regarding performance, operations, and departmental needs; supervise, motivate, coach, train, and evaluate employees, and recommend assignments.
• Select and place direct reports and develop career-development and productivity-improvement plans.
• Update and maintain post orders, operating procedure manuals, and other post and training information; ensure guidance and directives are implemented.
• Interview and evaluate new employees and conduct on-the-job training in coordination with shift supervisors.
• Develop and maintain on-the-job training materials; coordinate with training team members where applicable; evaluate security procedures and address deficiencies.
• Oversee security department reports, logs, and pass-downs; distribute communications and other information to security professionals.
• Supervise security sub-units such as fire control rooms, command centers, and loading docks, as applicable; prepare work orders and paperwork for additional security coverage requests when needed.
• Respond to minor incidents, ensure appropriate action and reporting, and notify appropriate parties in a timely manner.
• Collect and evaluate security logs and incident reports, compile information for leadership, and ensure reports are complete, concise, professional, and appropriately edited.
• Identify personnel concerns, including payroll issues and employee-relations complaints, and refer them to the appropriate account manager or field supervisor; assist with investigations as directed.
• Recommend and administer counseling or disciplinary action, including termination recommendations for indirect-reporting personnel.
• Respond to client or site emergencies and ensure appropriate communication with account, field, branch, or regional management.
• Maintain a positive client/security relationship through frequent tenant and client contact and support.
• Ensure the security office is maintained and organized professionally by security team members.
• May perform Security Professional duties as needed, but those duties may not exceed 50% of time in any workweek.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED