Assistant Site Manager

Genuine Parts Company•New Philadelphia, OH

About The Position

The Assistant Site Manager provides management assistance at a company-owned Integrated Business Solutions (IBS) location or locations. The role develops personnel, sets high performance standards, uses company training resources, and recognizes employee efforts and accomplishments. It is responsible for inventory protection, asset management, operational matters, and the cleanliness of the site, stock room, and outside areas. The Assistant Site Manager fosters positive relationships between customers and staff through meetings and open discussion. The role supports customer satisfaction and inventory management, works with company and customer management teams to meet IBS program expectations, and ensures compliance with contracts, company and customer policies, and IBS procedures. It sources parts through approved vendors, manages inventory and purchase-order processes, supports vendor relationships, and works with the Site Manager on required reconciliations. The position also helps maintain a safe work environment and completes available IBS operations training.

Requirements

High school diploma or equivalent required.
ASE certification required within twelve months.
Ability to manage two or more people, prioritize, and delegate work.
Strong communication skills.
Attention to detail.
Demonstrated leadership in the automotive aftermarket industry, preferably in an automotive parts department, dealership, jobber, heavy-duty, or fleet establishment.
Working knowledge of the organization's store services.
High character and integrity.
Ability to provide strong operational leadership and build a high-performance team through customer focus, open communication, coaching, and feedback.
Personal drive, self-motivation, and initiative to accomplish company goals and objectives.
Ability to work in a fast-paced setting and remain calm under pressure.
Willingness and ability to learn.
Analytical problem-solving skills.
Ability to operate a point-of-sale system and cataloging tools.
Proficiency in Microsoft Office and internet use for parts research and sourcing.
Ability to learn and use customer fleet management software.
Ability to meet the physical demands of the role, including standing, walking, talking, hearing, sitting, stooping, kneeling, crouching, climbing, crawling, and frequently lifting and moving products weighing up to 60 pounds.
Ability to move engine blocks, core barrels, and other heavy equipment using moving aids such as hand trucks, barrel dollies, and hydraulic lifts.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

Technical school education and/or a college degree.

Responsibilities

Support customer satisfaction and inventory management/return on investment.
Use available tools to track value-added items for customers.
Maintain and develop relationships with local non-NAPA vendors.
Respond promptly to customer questions about purchases and services.
Understand, interpret, and comply with contract requirements, ensuring the operation meets customer expectations.
Work and communicate with company and customer management teams to develop strategies for the overall value of the IBS program.
Understand and maintain the TAMS buy-out purchase order process.
Ensure approved non-company line codes are used appropriately.
Source customer parts needs through approved IBS vendors.
Ensure performance against service-level goals in IBS customer agreements.
Use proper processes and procedures to minimize inventory shrinkage.
Ensure merchandise is received accurately and promptly and put away appropriately in the stockroom.
Create a safe work environment and ensure required hazmat training is completed on time.
Understand and comply with company and customer policies.
Barcode inventory and place it in appropriate bin locations.
Return excess non-company inventory.
Work with the Site Manager to complete daily, weekly, and monthly reconciliation items according to policy and procedure guides.
Build relationships with non-company vendors and assist with negotiations concerning pricing, inventory, service, and return privileges.
Follow IBS policies and procedures and complete available IBS operations training.
Perform tasks assigned by the Site Manager.
Help maintain and protect company facilities, equipment, inventory, and physical assets.
Manage two or more people, prioritize work, and delegate to team members.