Assistant Site Manager - Pleasantville (NJ0408)
About The Position
The Assistant Site Manager supports the General Manager with the daily operations, site responsibilities, and team management at a ModWash location. The role focuses on delivering an outstanding customer experience, growing membership sales, maintaining site standards, and helping the team operate safely and productively. The position includes customer-facing sales and service, site opening and closing duties when scheduled, equipment and facility upkeep, employee coaching, inventory management, administrative work, and compliance with company policies and legal requirements.
Requirements
- At least 2 years of experience in a leadership role.
- Passion for serving others.
- Strong customer service skills.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to remain on foot for extended periods or an entire work shift.
- Ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Alertness and ability to maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 25-foot ladder.
- Ability to respond quickly to sounds and move safely over uneven terrain and in confined spaces.
- Ability to see clearly and respond to dangerous situations.
- Ability to remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver excellent customer service and greet customers in a friendly manner.
- Present ModWash packages and explain the benefits of unlimited wash memberships.
- Guide customers through packages and membership options safely.
- Engage with customers before and after their wash to support satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Complete site opening and closing responsibilities when scheduled.
- Maintain site service standards.
- Maintain on-site equipment and troubleshoot issues when needed.
- Help oversee employee productivity, breaks, and safety.
- Seek ways to improve the business.
- Assist with attracting, recruiting, and developing employees.
- Manage chemical inventory, usage, and costs.
- Train and motivate the team to enroll new members.
- Perform administrative duties, which may include performance management documentation, team calls, terminations, employee relations, and promotions.
- Ensure compliance with legal requirements and company policies and procedures.
- Keep facilities clean and presentable.
Benefits
- Base pay plus commission for the top three membership plans sold.
- Paid training and coaching.
- Free employee car washes.
- Fun, team-oriented work environment.
- Career advancement opportunities.
- 401(k) match.
- Medical, dental, and vision insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
