Assistant Showroom Manager
About The Position
Lovesac is seeking an Assistant Showroom Manager to support a fast-growing, design-driven furniture brand focused on helping people live more comfortably. The role combines customer-focused sales leadership, team support, and daily showroom operations. The Assistant Showroom Manager connects with customers, helps them select products suited to their lifestyles and spaces, and supports and inspires a high-performing sales team. The position leads by example through Lovesac’s selling process, maintains a personal quote pipeline, follows up with customers, and works to meet and exceed sales goals and KPIs. It also supports the team, contributes to an inclusive and respectful environment, and helps maintain smooth store operations, including opening and closing, inventory, visual standards, promotions, safety, and brand policies. The role may also take on additional priorities and special projects. This full-time position is based at Fashion Place in Murray, Utah. It requires regular work during high-traffic periods, including weekends, holidays, and nights, as well as travel as required to local stores, third-party vendors, and occasional meetings. The role involves standing and walking for up to eight hours per shift, moving furniture items weighing up to 75 pounds, assembling furniture on the selling floor, and regularly bending, twisting, kneeling, reaching, stooping, crawling, and climbing.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in a retail management or customer service role.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Must be able to travel as required by the company, using various forms of transportation.
- Demonstrated judgment, integrity, and trustworthiness in handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
- Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions.
- Ability to assemble furniture while working on the selling floor.
- Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
- Build customer connections that support loyalty, repeat business, and brand advocacy.
- Guide customers through the full customer journey by identifying their needs, providing exceptional service, and building lasting relationships.
- Demonstrate product knowledge, deliver brand tours and product education, create engaging experiences, and close sales.
- Meet and exceed sales goals and KPIs through sound decision-making and disciplined execution.
- Guide and support the team, reinforce selling standards, and help keep the showroom floor running smoothly.
- Contribute to an inclusive, respectful environment that values belonging and diverse perspectives.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Uphold brand standards, safety requirements, and company policies while protecting the business.
- Take on additional priorities and special projects as needed.
- Travel as required to local stores, third-party vendors, and occasional meetings.
Benefits
- Performance-based quarterly bonus
- 401(k) with company match
- Basic life and accidental death and dismemberment (ADD) coverage
- Short-term disability coverage
- Long-term disability coverage
- Paid parental leave
- Paid time off, up to 125 hours within the fiscal calendar year
- Dependent care savings plan
- Commuter and parking plans
- Legal and identity theft plans
- Pet insurance
- Associate discount
- Medical plans
- Dental plans
- Vision plans
- Health savings accounts
- Wellness and gym discounts
- Associate Resource Groups
- Lovesac Gives Back
- Employee Assistance Program (EAP)
- Teladoc Behavioral Health through medical coverage
- Eight paid company-recognized holidays
- Pay at 1.5 times the regular rate for hours worked over 40 in a work week
- Pay at 1.5 times the regular rate for hours worked on company-recognized holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
