Assistant Showroom Manager

Lovesac Company•Murray, UT

10d

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates adaptable furniture, including Sacs and customizable Sactionals. The Assistant Showroom Manager helps customers find products suited to their lifestyles and spaces while supporting and inspiring a high-performing sales team. The role calls for an approachable, positive, self-starting person who builds customer relationships and represents the Lovesac brand with integrity in a fast-paced, customer-first environment. The Assistant Showroom Manager leads by example in sales and customer experience, supports team performance and daily store operations, and helps maintain an inclusive, respectful workplace. Responsibilities span customer engagement, product education, sales conversion, store operations, inventory, visual standards, promotions, safety, and company policies. The position requires regular availability during busy selling periods, including weekends, holidays, and nights, as well as travel when required by the Company. Associates may receive up to 125 hours of paid time off within the fiscal calendar year. Hours worked over 40 in a work week are paid at 1.5 times the regular rate. Associates are also eligible for eight paid company-recognized holidays, with hours worked on those holidays paid at 1.5 times the regular rate. Benefits eligibility and terms are subject to company policy and plan documents. Pay varies based on factors including location, qualifications, experience, skill level, and competencies.

Requirements

Must be 18 years of age or older.
At least 1 year of experience in a retail management or customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Must be able to travel as required by the Company, using various forms of transportation.
Demonstrate excellent judgment, integrity, and trustworthiness when managing financial transactions and handling sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from a lower to a higher position or horizontally from position to position.
Ability to assemble furniture while working on the selling floor.
Regularly perform bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Responsibilities

Lead by example in greeting customers, actively selling, following the Lovesac selling process, maintaining a personal quote pipeline, and following up to drive conversion.
Build customer loyalty, repeat business, and brand advocacy through genuine connections and strong customer relationships.
Manage the customer journey end-to-end by identifying customer needs, providing service, and building lasting client relationships.
Demonstrate product knowledge, provide brand tours and product education, create an engaging customer experience, and close sales.
Manage personal performance and execution to meet and exceed sales goals and KPIs.
Guide the team, reinforce selling standards, and help keep the showroom floor running smoothly.
Contribute to an inclusive and respectful environment for customers and teammates, valuing diverse perspectives and belonging.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Uphold brand standards, safety practices, and company policies while protecting the business and supporting a positive team environment.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Take on additional priorities and special projects as needed to support the store, team, and brand.
Travel when required by the Company to local stores, third-party vendors, or occasional meetings.
Assemble furniture while working on the selling floor and move furniture items as required.

Benefits

Performance-based quarterly bonus
401(k) with company match
Basic life and accidental death and dismemberment coverage
Short-term disability coverage
Long-term disability coverage
Paid parental leave
Paid time off, up to 125 hours within the fiscal calendar year
Dependent care savings plan
Commuter and parking plans
Legal and identity theft plans
Pet insurance
Associate discount
Medical, dental, and vision plans
Health savings accounts
Wellness and gym discounts
Associate Resource Groups
Lovesac Gives Back
Employee Assistance Program (EAP)
Teladoc behavioral health through medical coverage
Eight paid company-recognized holidays
Pay at 1.5 times the regular rate for hours worked over 40 in a work week and for hours worked on recognized company holidays