Assistant Showroom Manager

Lovesac Company•Palm Beach Gardens, FL

15h

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable furniture. The Assistant Showroom Manager connects with customers, helps them select products suited to their lifestyles and spaces, and supports and inspires a high-performing sales team. The role represents Lovesac with integrity in a fast-paced, customer-first environment and contributes to a welcoming, inclusive experience for customers and teammates. The position combines active selling and customer relationship management with team leadership and support for daily showroom operations. The Assistant Showroom Manager helps meet and exceed sales goals and key performance indicators, reinforces selling standards, and supports an efficient, safe, and customer-focused store. The role requires regular work during busy selling periods, including weekends, holidays, and nights, and may involve travel as required by the company. Lovesac offers benefits including performance-based quarterly bonuses, retirement and insurance plans, paid time off and holidays, parental leave, savings and commuter plans, discounts, wellness resources, and employee assistance services. Associates may receive up to 125 hours of paid time off within the fiscal calendar year. Hours worked over 40 in a work week and hours worked on recognized company holidays are paid at 1.5 times the regular rate, subject to company policies and plan terms.

Requirements

Must be at least 18 years of age.
At least 1 year of experience in a retail management or customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to travel as required by the company using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when managing financial transactions and sensitive business and customer data, protecting customer privacy, and ensuring the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from a lower to a higher position or horizontally from position to position.
Ability to assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Lead by example in greeting customers, actively selling, following the Lovesac selling process, managing a personal quote pipeline, and following up to drive conversion.
Build customer loyalty, repeat business, and brand advocacy through genuine connections and effective customer service.
Own the customer journey from identifying needs through product education and closing sales.
Demonstrate product knowledge and deliver engaging brand tours and customer education.
Manage personal performance and execute consistently to meet and exceed sales goals and key performance indicators.
Guide the team, reinforce selling standards, and help keep the showroom floor running smoothly.
Contribute to an inclusive and respectful environment where customers and teammates feel they belong.
Build relationships that strengthen brand awareness and respond positively to feedback and opportunities to learn.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Uphold brand standards, safety requirements, and company policies while helping protect the business.
Take on additional priorities and special projects as needed to support the store, team, and brand.
Travel as required by the company to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
401(k) with company match
Basic life and accidental death and dismemberment coverage
Short-term disability coverage
Long-term disability coverage
Paid parental leave
Paid time off, up to 125 hours within the fiscal calendar year
Dependent care savings plan
Commuter and parking plans
Legal and identity theft plans
Pet insurance
Associate discount
Medical, dental, and vision plans
Health savings accounts
Wellness and gym discounts
Associate Resource Groups
Lovesac Gives Back
Employee Assistance Program (EAP)
Teladoc through medical coverage
Paid company-recognized holidays
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Pay at 1.5 times the regular rate for hours worked on recognized company holidays