Assistant Showroom Manager

LOVESAC COMPANY•Monterey, CA

1d•$25 - $30•Onsite

About The Position

Lovesac is seeking an Assistant Showroom Manager to support a fast-growing, design-driven furniture brand focused on helping customers live more comfortably. In this customer-first retail role, you will connect with customers, help them design products for their lifestyles and spaces, and support and inspire a high-performing sales team. The role calls for an approachable, positive, self-starting leader who builds lasting relationships and represents the Lovesac brand with integrity in a fast-paced environment. You will lead by example in sales and customer experience, guide the team, and help keep the showroom running smoothly. You will also support daily operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The position is based at Del Monte Center in Monterey, California, is full-time, and includes travel of up to 25%.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail management or a customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Must be able to travel as required by the company using various forms of transportation.
Demonstrated excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions, and to assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers energetically, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy; identify customer needs and manage the customer journey from start to finish.
Demonstrate product knowledge, provide engaging brand tours and product education, and confidently close sales.
Meet and exceed sales goals and key performance indicators through sound judgment, ownership, and disciplined execution.
Guide the team, reinforce selling standards, and help ensure the sales floor runs smoothly.
Contribute to an inclusive and respectful environment where customers and teammates feel they belong and diverse perspectives are valued.
Build authentic relationships that strengthen brand awareness, and show accountability, flexibility, and openness to feedback and learning.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and deliver efficient, customer-focused execution.
Uphold brand standards, safety requirements, and company policies while protecting the business and contributing to a positive team environment.
Take on additional priorities and special projects as needed.
Travel as required by the company to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
401(k) with company match
Basic life, accidental death and dismemberment, short-term disability, and long-term disability coverage
Paid parental leave
Paid time off, up to 125 hours within the fiscal calendar year
Dependent care savings plan
Commuter and parking plans
Legal and identity theft plans
Pet insurance
Associate discount
Medical, dental, and vision plans
Health savings accounts
Wellness and gym discounts
Associate Resource Groups
Lovesac Gives Back
Employee Assistance Program (EAP)
Teladoc behavioral health through medical coverage
Eight paid company-recognized holidays
Pay at 1.5 times the regular rate for hours worked over 40 in a workweek and for hours worked on company-recognized holidays