Assistant Showroom Manager

LOVESAC COMPANY•North Palm Beach, FL
•$22 - $25•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable furniture built to evolve with customers’ lives. The Assistant Showroom Manager connects with customers, helps them design products suited to their lifestyles and spaces, and supports and inspires a high-performing sales team. The role calls for an approachable, positive, self-starting person who builds lasting relationships and represents the Lovesac brand with integrity in a fast-paced, customer-first environment. The position leads by example in sales and customer experience, supports the team and store operations, and contributes to an inclusive and respectful workplace. It supports daily operations such as opening and closing, inventory, visual standards, and promotions, while following brand standards, safety practices, and company policies. The role is based at The Garden Mall in Palm Beach Gardens, Florida, and requires travel of up to 25% as indicated in the posting. Compensation is $22.00–$25.00 per hour.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in retail management or a customer service role.
  • Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Must be able to travel as required by the company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Demonstrate excellent judgment, integrity, and trustworthiness when managing financial transactions and sensitive business and customer data, protecting customer privacy, and ensuring the comfort and safety of people and property.
  • Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to move objects, including medium-to-large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions, and to assemble furniture on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
  • High school education level is listed.

Responsibilities

  • Greet customers energetically, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
  • Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
  • Guide customers through the full customer journey by identifying needs, providing service, educating customers about products, giving brand tours, and closing sales.
  • Use product knowledge, sound decision-making, and disciplined execution to meet and exceed sales goals and KPIs.
  • Guide the team, reinforce selling standards, and help keep the sales floor running smoothly.
  • Contribute to an inclusive and respectful environment for customers and teammates, valuing belonging and diverse perspectives.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Uphold brand standards, safety practices, and company policies while protecting the business.
  • Take on additional priorities and special projects as needed to support the store, team, and brand.
  • Travel as required to local stores, third-party vendors, and occasional meetings.
  • Move and assemble furniture on the selling floor, including moving items weighing up to 75 pounds.

Benefits

  • Performance-based quarterly bonus
  • 401(k) with company match
  • Basic life/ADD, short-term disability, and long-term disability coverage
  • Paid parental leave
  • Paid time off, up to 125 hours within the fiscal calendar year
  • Dependent care savings plan
  • Commuter and parking plans
  • Legal and identity theft plans
  • Pet insurance
  • Associate discount
  • Medical, dental, and vision plans
  • Health savings accounts
  • Wellness and gym discounts
  • Associate Resource Groups
  • Lovesac Gives Back
  • Employee Assistance Program (EAP)
  • Teladoc Behavior through medical coverage
  • Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • Eight paid company-recognized holidays, with pay at 1.5 times the regular rate for hours worked on those holidays
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