Assistant Service Manager

Morgan Properties•Laurel, MD

About The Position

Morgan Properties is hiring an Assistant Service Manager to support maintenance operations at a multifamily community. The role helps lead, develop, and mentor the maintenance team, providing troubleshooting expertise across HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair. The Assistant Service Manager organizes maintenance materials and coordinates on-call, preventive maintenance, make-ready, and general work-order schedules. The position also includes inspecting community buildings and vacant units, completing tasks assigned by the Service Manager, and participating in rotating on-call coverage. The employee must be available for emergencies, including snow and ice events. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with paid rotating on-call participation. The schedule may change based on business needs. Base pay is $25.00–$33.00 per hour.

Requirements

  • Active and valid driver's license.
  • Personal vehicle.
  • One-year certificate, 2–4 years of related experience, or equivalent education and experience.
  • Availability for rotating on-call participation and emergency events.

Nice To Haves

  • HVAC/EPA/CFC certification preferred.

Responsibilities

  • Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs.
  • Provide troubleshooting knowledge in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
  • Establish and prepare a 24-hour on-call schedule for the team and be personally available for snow, ice, or other on-site emergencies.
  • Manage and organize the inventory of maintenance materials.
  • Establish on-call, preventive maintenance, make-ready, and general work-order schedules for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.
  • Participate in paid rotating on-call coverage and be prepared for emergency events.

Benefits

  • Up to 50% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300 quarterly.
  • On-call appreciation: $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including 10 holidays per year and sick leave.
  • Career growth opportunities and professional development.
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